IT Specialist CL3 Job at University of Maine

University of Maine Orono, ME 04469

Position Title:
IT Specialist CL3
Campus:
Orono
Department:
IT Campus Services - UM - SITCSUM
Bargaining Unit:
COLT
Salary Band/Wage Band:
B31, Step 2
Work Schedule:
Monday - Friday
Location:
Orono ME
Statement of the Job:

IT Specialist CL3



Full-time, Regular, Non-Exempt


Per Collective Bargaining Agreement
Internal Candidates May Apply starting February 8, 2023
External Candidates are Welcome to Apply on or after February 13, 2023


The University of Maine System is seeking to fill an IT Specialist CL3 position. This position works independently to provide technology support to faculty, staff, and students. Responsibilities include: maintain computer labs and classrooms; assist faculty, staff, and students in software support issues; basic hardware troubleshooting; provide on-site support to ensure lab computers are fully operational; supervise and manage student IT staff; provide media services support; monitor service orders for proper and timely completion; coordinate services with other IT departments; participate as an active member of cross-functional teams; investigate, analyze, and learn new and emerging technologies which have potential application in the campus environment.



The position is located on the Orono campus of the University of Maine, with occasional responsibilities at other UMS affiliated locations.


The starting rate is $21.29 for a new hire or the appropriate transfer rate for a current employee within the ACSUM collective bargaining unit. In addition, the University will contribute up to a 4% matching contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.


Review of applications begins immediately. For full consideration, materials must be submitted by March 10, 2023. The position will remain open until a qualified candidate is hired.

About the University:

Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.


University of Maine:

The University of Maine, founded in Orono in 1865, is the state's land grant and sea grant university. As the state’s only public research university, UMaine has a statewide mission of teaching, research and economic development, and community service. UMaine is among the most comprehensive higher education institutions in the Northeast, with nearly 100 majors and academic programs. It attracts students from Maine and 49 other states, and more than 60 countries. It currently enrolls more than 11,400 undergraduate and graduate students who can directly participate in research, working with world-class scholars. UMaine offers more than 100 degree programs through which students can earn graduate certificates, master's, doctoral or professional science master's degrees. The university promotes environmental stewardship, with substantial efforts campus wide aimed at conserving energy, recycling and adhering to green building standards in new construction.


For information about the University of Maine System's COVID-19 response and guidelines for employees, please visit https://www.maine.edu/together/.

Qualifications:

Required:

  • Information technology support experience
  • A thorough knowledge of PC and/or Macintosh hardware, software, operating systems.
  • Broad knowledge of smart devices such as iOS and Android, and associated application software including email, productivity, and Internet applications.
  • Ability to travel between campuses.


Preferred:

  • Two years related, specialized post high school education.
  • The equivalent of four years of full-time experience performing related technical computer support.
  • Higher education experience.
  • Experience troubleshooting network related issues.
  • Experience troubleshooting printers and copiers.
Other Information:


1) a cover letter which describes your experience, interests, and suitability for the position

2) a resume/curriculum vitae



Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.


The successful applicant is subject to appropriate background screening.


The University of Maine System is an EEO/AA employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Office of Equal Opportunity, University of Maine, Room 101 Boudreau Hall, Orono, ME 04469, 207-581-1226. TTY 711 (Maine Relay System).

Length:
Fiscal Year (12 Months)
Required Documents:
Cover Letter, Resume/CV



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