IT Support Specialist - YCA Ft. Stewart Job at State of Georgia

State of Georgia Hinesville, GA

The position of an IT Support Specialist includes working with the end-user and providing infrastructure support and maintenance. The IT Support Specialist answers to the Director/Deputy Director for the Youth Challenge Academy at Fort Stewart, GA. Applicant must have the ability to troubleshoot multifaceted problems in a systematic manner.

Duties and Responsibilities:
  • Diagnose software and hardware problems with network connected computers and servers
  • Assist staff with a variety of IT related problems including program specific applications
  • Track, prioritize, and document requests using an IT support request system
  • Install and configure new computers and other IT equipment such as servers, switches, access points, and VOIP phone systems
  • Repair and upgrade different types of computers (software and hardware)
  • Identify problems with and repair printers and scanners on the network
  • Keep track of IT supplies and equipment
  • Perform regular maintenance and updates of all IT equipment to include servers, switches, printers, and other connected devices
  • Research and learn, and make recommendations to the director about new software in the market that relates to the organization’s functions
  • Ability to troubleshoot multifaceted problems in a systematic manner
  • Good communication skills
  • Leadership qualities
  • Disciplined
  • Decision making skills

The successful candidate will have A+ and Network+ Certification, and be knowledgeable of Office 365, Windows Servers, and Hyper-V.

Agency Entry Qualifications:

High school diploma or GED AND training and experience necessary to provide technical support to computer users in the organization. Recruiters will be more interested in your ability to express your knowledge in the practices, concepts and procedures that are necessary within this field.

GA Department of Defense Employment Benefits for Full-Time Employees

Paid Leave

Vacation: 10 hours per month (15 days each year)

Sick Leave: 10 hours per month (15 days each year)

Holidays: 13 paid holidays authorized by the State of Georgia



Retirement

  • 401(k) plan with a matching employer contribution
  • ERS Defined Benefit Pension Plan
  • Optional 457 Retirement Plans


Available Elective Insurance

  • Medical
  • Dental
  • Vision
  • Legal
  • Critical Illness
  • Short and Long-Term Disability
  • Accidental Death and Dismemberment
  • Life & Dependent Life Insurance


Tax Deferred Spending Accounts

  • Healthcare
  • Childcare


Education

***The GADOD is a Federal Public Service Loan Forgiveness Program Qualified Employer.

Other:

The GADOD allows state employees a maximum of one hour per workday of official time may be used as physical fitness training onsite, dependent upon business needs.



Additional Information:

Selected applicant must pass a pre-employment background investigation, which includes a Georgia criminal records search, national fingerprint records search and a pre-employment drug test (post-hire will be placed in the pool for the State Random Drug Testing Program). In addition, a post-employment federal background investigation is also required.



“AN EQUAL OPPORTUNITY EMPLOYER & DRUG-FREE WORKPLACE”

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.


Unclassified position #00159785.
Vocational/Technical degree in electronic technology, computer technology, or telecommunications technology from an accredited college OR High school diploma or GED AND One year of experience in the installation and/or repair of computers, communications, and/or technical equipment in the area of assignment.



Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.