AA/EEO Statement:

Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.

Veterans Statement

• Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, roushz@lanecc.edu, 541-463-3970
• Lane Community College ensures that all documentation submitted to HR will remain confidential.

Posting Number:

220085

Job Title:

KLCC Account Representative

Applicant Notification:

• Applications may be reviewed as early as January 30, 2023.
• Provide all documents as requested; a resume may not take the place of any one section of the application.
• Unofficial or Official Transcripts are required for this position at the time of application. See instructions below.
• Incomplete applications will not be considered.

Location:

KLCC

Classification:

KLCC Sales Representative

Position Type:

Classified

Anticipated Start Date:

Winter 2023

Salary/Wage:

Hourly

Salary/Wage Range:

$13.70 - $16.24 (Classified Pay Level 1)

Salary/Compensation Statement:

Grant Statement:

Working Schedule:

Monday-Friday, 8am-5pm. Some weekends or evenings may be required to attend client or KLCC events.

FLSA:

Non-Exempt

Position Status:

Permanent

Full/Part:

Full-Time

Annual Schedule:

260 Day (12 Month)

Annual Schedule Details:

Quicklink for Posting:

https://jobs.lanecc.edu/postings/11867

Posting Date:

11/29/2022

Closing Date:

02/19/2023

Applicant Pool:

No

Open Until Filled:

No

Required Education:

High school diploma or equivalent.

Required Experience:

One (1) year of media sales, non-profit development or demanding client service experience.

Licensure or Certification Requirements

Oregon driver’s license.

Conditions of Employment:

Preferred Education

Preferred Experience

• Identifying prospects, creating proposals and building client relationships.
• Growing the number and dollar amount of accounts.
• Handling multiple accounts and customers in a friendly but assertive manner.
• Working under pressure to get Insertion Orders and Copy done by deadline.
• Knowledge of public broadcasting underwriting standards, including on-air language requirements.
• Digital sales and marketing.
• Nontraditional revenue generation, such as events and sponsorship.
• Collections that exceeded $6,000 per month.
• Communicating service information to a diverse audience.
• Accurate mathematical skills (such as: calculating discounts, interest, commissions, proportions, and percentages).
• Interpretation and presentation of data, such as audience reach and demographics.
• Word processing, spreadsheets and internet applications (such as Word/Excel).
• Creation of client marketing materials, including data displays and persuasive writing.
• Creation of effective client presentations.

Language Statement

We welcome multilingual applicants who can support and welcome all students.

Bilingual/Multicultural Statement:

Inclusiveness, diversity, and equity are integral to Lane’s commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.

Equivalency Statement:

We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning.

Position Purpose:

KLCC public media in Eugene is seeking a forward-thinking client service professional to join our underwriting team. This position will service, retain and grow existing accounts for the most listened-to radio station in the region. You’ll also develop new relationships with the regional business community and re-imagine underwriting support as KLCC expands to emerging digital products and platforms. KLCC Account Representatives typically oversee collections of > $300,000 annually, with potential for additional growth.

Essential Functions:

• Identify and build relationships with the business community to generate support for KLCC initiatives, including broadcast, digital services and events.
• Generate leads, contact customers, create proposals, complete account related paperwork including contracts and reports.
• Manage contracts and track client interactions in an organized manner.
• Work with clients to produce effective credit language consistent with KLCC standards and FCC regulations.
• Assist clients in creation and placement of digital advertising.
• Act as a liaison to the business community promoting the importance of KLCC community service.
• Create compelling marketing materials to present KLCC underwriting opportunities.
• Monitor inventory and maintain rate integrity.
• Assist with billing and oversee account collections.
• Apply problem solving strategies and resolve dynamic situations in a productive and professional manner.
• Meet or exceed individual sales goals on a monthly basis.
• Solicit support in a manner that is consistent with KLCC’s standards and practices for representing public radio; demonstrate ethics and integrity in alignment with college mission, vision, values and strategic directions.
• Professionally represent the radio station and college to civic and trade organizations, underwriters and listeners ensuring presentation is reflective of station broadcasts and values, college mission, FCC guidelines and community involvement.
• Participate in staff meetings and other assigned station activities; follow college and division policies and procedures.
• Support other departments to develop promotional or trade agreements, as needed.
• Assist with production of KLCC promotions, events and fundraisers.
• Demonstrate Lane’s core value of Diversity by modeling and ensuring diversity and cultural competency (respect, inclusiveness, reflecting, valuing and welcoming of cultural differences) in all position responsibilities regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.
• Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.
• Other duties as assigned.

• Demonstrate Lane Community College’s core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities.
• Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.
• Must demonstrate an active concern for meeting the needs of students, staff, and the public.
• Actively assist with ADA compliance in conjunction with Lane Community College’s Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.

Supervision Statement:

Works under the general supervision of the General Manager. Work is performed independently according to established policies, rules and regulations. Work is reviewed periodically for results achieved through feedback from customers and the overall sales record.

Physical Demands/Working Environment:

The KLCC Account Representative primarily works in an office environment. The position occasionally requires external visits to meet with clients or to support KLCC promotions and events. Requires ability to work with office equipment such as phones, computers and copy machines. Requires ability to sit or stand for extended periods of time and lift up to 25 pounds.

Knowledge Skills and Abilities:

Applicant Instructions:

• Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.
• Resume / Curriculum Vitae (CV) may not take the place of any section in the application.

Transcript Instructions:

College and Division Information:

The goal of Lane Community College is to help students achieve their dreams and transform lives through learning. The faculty and staff are dedicated to helping students succeed. Lane partners with businesses in the community to help shape the current and future workforce. Lane is a learning-centered community college that provides affordable, quality, lifelong educational opportunities.

KLCC Information
KLCC Public Radio is a network of 10 non-commercial, FM signals licensed to Lane Community College in Eugene, Oregon
KLCC is a charter member of NPR and supports an award-winning regional news department, covering western and central Oregon.
KLCC’s operates at 81,000 watts of power. Besides our main transmitter in Eugene, we have transmitters serving nine other Western, Central, and Coastal Oregon communities: Bend, Newport, Roseburg, Florence, Reedsport, CottageGrove, Oakridge, Riddle and Sisters.
The mission of KLCC is” to engage the mind, enrich the spirit, and deepen understanding of our community and our world.”
KLCC is among the most-listened-to stations in western Oregon and consistently ranks among the top public radio stations in the nation in market share and cume rating.
KLCC is a listener-supported, non-commercial station with growing membership and wide community support.
KLCC has been on the air since 1967. Our staff includes 22 paid employees, and volunteers from around the community.

About Eugene
KLCC’s main headquarters is located downtown Eugene, a high-quality-of-life city offering world-class art, culture, dining and entertainment attractions. The picturesque Willamette River runs through downtown, with Cascade mountain or Oregon coast recreational opportunities just a short drive away. Other major educational institutions within KLCC’s coverage area include The University of Oregon/Eugene and Oregon State University/Corvallis.
KLCC is the producer of the annual Brewfest fundraiser,which attracts thousands each February to celebrate the region’s taste for microbrews.

Union Association:

LCC Employees Federation (Classified)