Are you considered a Subject Matter Expert in Process treatments in Refinery?
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Do you enjoy troubleshooting issues, working with customers and developing innovative solutions to meet their needs?*
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Join our Technology Service Delivery Team*
We are the leader in the refining industry. Our advanced chemical and digital solutions and our ability to apply them safely and effectively create value for our customers – improving their process efficiency and maximizing their throughput. Our team leads technical support efforts and aid our customers for their refining treatment programs across North America.

Partner with the best
The Lead Application Engineer enables Baker Hughes Downstream organization to deliver flawless execution by providing Refining Technical Support to the Service Delivery, Operations and Sales organizations when needed in pre-planning, job execution, and post-job analysis.

This Lead Technical Support Engineer role within Downstream Chemicals Service Delivery organization will provide technical support to our customers focused on delivering Process technologies and optimizing related applications across assigned districts (Southern and Golden Triangle). In this role, the engineer will be viewed internally and externally as a subject matter expert in Process related technologies, applications and disciplines including major crude Process units, chemical treatments, and industry specifications.

As a Lead Application Engineer, you will be responsible for:

• Leading Process technical support efforts across existing and new Downstream accounts within Southern and Golden Triangle Districts to enable flawless execution through involvement in pre-planning, job execution, and post-job analysis
• Working closely with Service Delivery, Sales and Technology teams to design technical job programs including risk mitigation plans to meet customer’s objectives and maximize revenue potential
• Providing on-demand support for Process applications in refineries including technical recommendations for new chemical applications
• Building relationships and interfacing with key customers at both corporate and field facilities
• Participating and providing technical leadership in industry forums
• Performing annual technical audits and health checks on all assigned accounts
• Providing support to Operations, Technology and Manufacturing for process technology portfolio as needed including roll out and application of new technologies in the field
• Providing technical presentation for customers and field personnel
• Performing job analysis to understand application hazards & incident potential
• Working on field incidents related to products/services and participate in incident investigation when required ensuring end to end process
• Taking on special projects including Product Line specific responsibilities, as assigned

Fuel your passion
To be successful in this role you will:

• Have a Bachelor’s degree in an Engineering discipline, Chemical Engineering preferred
• Have a minimum of 10+ years of Downstream refining experience/5+ years Refining Process applications experience
• Have a solid understanding of the crude Process units, related chemical and digital technologies and industry standards with 5+ years of field/operations/application support experience
• Be able to function independently as well as in a team environment
• Communicate effectively - able to accurately and concisely convey complex technical concepts to all individuals of all levels of experience both in a written and oral format
• Be available to travel up to 50% of the time
• Develop and provide technical mentorship to others
• Be available on call outside of normal business hours
• Be able to lead, plan, coordinate and deliver projects and programs successfully
• Be authorized to work in the United States with no restrictions

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Type: Full-time

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