The Learning Manager is responsible to lead, manage, and develop a learning team in support of executing on the organization’s learning strategy. They are accountable for measuring the impact and effectiveness of all learning solutions. In partnership with the SVP, Dir Learning & Leadership Development, they will craft the organization’s learning strategy, working across the enterprise and with multiple stakeholders to ensure the learning solutions developed and implemented by the organization, and learning resources available, meet the needs of each line of business and are aligned with the goals and strategy of the business. The Learning Manager is accountable for building strong relationships with line of business leaders and HR partners that focus on improving performance to enable the success of strategic initiatives.

QUALIFICATIONS:

• Bachelor’s degree in human resources, education, business administration or equivalent from an accredited college or university required
• Prefer a master’s degree with a concentration in training and development, human resources management, organizational development, business administration, or related discipline
• 10+ years of facilitation and/or instructional design experience
• 7+ years of leading people
• Demonstrated knowledge of learning and development best practices
• A proven track record of learning program development and management
• Excellent leadership skills
• Demonstrated excellent communication (written and verbal) and interpersonal skills
• PC proficiency in desktop, laptop, tablet, and smartphone devices as well as Microsoft Office Suite software; instructional design software proficiency is a plus

RESPONSIBLITIES:

• Lead, manage, coach, develop, and evaluate a learning team of specialists and designers
• Ensure strategic alignment of the learning team with business goals
• Partner with SVP Learning & Leadership Development to design and execute on a strategic learning plan comprised of “customer first” associate readiness solutions to enable organizational success
• Responsible for learning innovation; identification and execution of alternate, cost-effective, “customer-first” learning solutions that reinforce the strategic purpose of learning through both content and delivery methodology
• Lead learning and associate readiness projects and initiatives that support and enable successful implementation of the organization’s strategic priorities
• Consult with stakeholders to identify learning needs; conduct and/or oversee the process of front-end learning needs analysis through to final execution of learning solutions
• Present learning solution recommendations to stakeholders in support of strategic initiatives based on observations, industry trends, regulatory requirements, and results of needs analysis
• Consult with Audit, Risk, BSA, Fraud, and Compliance partners to ensure learning solutions reflect and support the company’s risk appetite
• Coordinate the design, development, delivery, and implementation of learning solutions that meet business needs and reflect adherence to Seacoast policies and procedures and regulatory requirements
• Track and analyze business and associate performance data to evaluate effectiveness and impact of learning solutions
• Optimize learning processes and technology for efficiency
• Select and manage resources; work with internal associates and training vendors to develop and deliver learning solutions
• Manage the technologies required to develop, maintain, and deliver learning solutions
• Contribute to cross-functional HR initiatives

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills. Because these statements are general, the job description is used for a variety of purposes including: job evaluations; performance appraisals; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.

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