Millbury Federal Credit Union is a local financial institution that is committed to the local community. We not only service members in our community, but we also take pride in hiring from the same local community. MCU is growing and is currently searching for a new Loan Servicing Generalist.

At MCU you will find a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth. If you share a passion for the community you work in, you just may be a great fit at MCU.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We place strong emphasis on providing quality service to our members and you! MCU offers a family - friendly working environment and outstanding benefits which include: Medical, Dental, Vision & Prescription Coverage, 401(k) Retirement Plan, Tuition Assistance Program, Vacation, Personal and Sick time off and Paid Holidays, Salary commensurate with experience. This is a full-time Monday-Friday 8:30 a.m. to 5 p.m.; In person position located at 50 Main Street Millbury, MA.

To express interest in and be considered for a position, please provide your background information and work experience by submitting an online application and resume at www.millburycu.com/employment.

Summary: Supports all loan servicing areas by performing a broad range of tasks and clerical duties under the supervision of the Loan Operations Officer or designee.

Essential Duties and Responsibilities:

• Handles member inquiries for all loan types by phone, mail, email and assists retail staff in doing the same.
• Reviews required Nautilus and Transfer Management System reports as assigned daily/weekly/monthly, uses same for research purposes, and maintains as appropriate;
• Processes loan advances, payments, transfers, pay downs, Orbipay'Pay Your Loan Transend, Indirect ACH Settlement sheet, and other teller transactions as required.
• Provides Quality Control for loan bookings and maintenance processed by co-workers. Scans files as needed.
• Opens weekly insurance notices by mail, pulls cancellations & Mortgage and Commercial POI for follow-up by the related Specialist or the Loan Ops Officer.
• Backs-up for on-boarding consumer, indirect, commercial, and mortgage loans as needed; including establishment of commercial borrower/guarantor/portfolio relationships, and posting other relevant information in the core system.

Backs-up Specialist functions including mail sorting; orderly filing of loan documents; system rate changes; Commercial file maintenance and tickler updates; collateral tracking and lien verification for all vehicle loan types and system updates; HELOC repayment rollovers; payments to PMI companies; RE Tax payments for Commercial and Residential Mortgages; Force Placed Insurance tracking, billing, maintenance; and the monthly reconcilement of various checking accounts and General Ledger Accounts under Loan Operation’s control.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:

High School diploma or equivalent with; experience in a fast-paced office environment; or more than two years banking experience as a master teller or member service representative or a concentration in loan servicing. Associate or ‘4 year’ College graduate without financial institution experience also eligible.

Computer Skills:

To perform this job successfully, an individual should have good typing skills and knowledge of Excel Spreadsheets and Office Word.

Other Skills and Abilities:

Solid service and research skills, basic knowledge of security agreements, UCC filings, Guarantees, and collateral releases.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to type, handle or feel; talk; hear. The employee is frequently required to bend and/or reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate.

AA/ EEO-Millbury Federal Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.