Summary

The Maintenance Supervisor is responsible for supervising and coordinating maintenance operations to provide timely and cost-effective maintenance services for the Agency, ensuring work is performed in accordance with HUD standards and general policies and objectives outlined by HACA. Responsible for providing supervisory direction for maintenance personnel, as assigned. All maintenance team members including technicians/mechanics, grounds keepers, custodians, temp workers, and stipend workers. Responsible for diagnosing maintenance problems and providing technical instruction to maintenance staff for the safe, cost effective and timely repair and maintenance of the agency’s housing stock and grounds. The duties listed below illustrate the various types of work that may be performed. This is a working supervisor role and will be performing work orders, etc. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

• Plans and oversees daily activities of maintenance and establishes objectives and priorities for the department.
• Reviews, evaluates, and schedules daily maintenance work orders and assignments with maintenance personnel, provides guidance and assistance to employees as needed to perform assigned work, and monitors progress of completion of work orders and staff assignments.
• As necessary, participates in the day-to-day work assignments and activities when daily workloads and activities are beyond the capacity of available staff.
• Reviews and verifies accuracy of time spent relative to assignments.
• Oversees all phases of housing maintenance, risk controls, and materials management.
• Responsible for timely vacant unit turnaround make ready.
• Assists the Maintenance Manager and Property Manager in the decision process of future maintenance priorities and the coordination between private contractors and maintenance crew.
• Develops, schedules, and manages a preventive maintenance program designed to retain Agency properties in safe operating condition.
• Provides departmental input concerning the Agency’s overall operating budget. Develops effective plans and procedures to improve maintenance operations.
• Prepare plans, and execute plans for annual licensing inspections, city violations, and REAC/NSPIRE/HUD inspections.
• Identifies and resolves unsafe or unsatisfactory conditions requiring maintenance, assists in code enforcement, and works to provide resolution to REAC issues to ensure a consistently acceptable score from HUD. This involves performing annual inspections using REAC criteria, and may involve appropriate communications with tenants, informing them of the serious nature of these matters.
• Solicits competitive quotes from vendors and requisitions equipment and parts when needed, ensuring compliance with Agency procurement policies and procedures. Recommends maintenance and materials management economy measures consistent with Agency objectives.
• Meets with contractors during preparation of assessment reports, schematic designs, etc. to ensure achievement of Agency maintenance objectives. Reviews reports, studies, and bid documents to ensure conformity to Agency criteria and HUD requirements as appropriate. Monitors work performed for quality assurance.
• Works with Maintenance Manager and Property Manager and reviews schedules, reports, and requests to determine maintenance needs.
• Attends meetings as needed to discuss matters concerning overall maintenance operations, ongoing projects, and performance of maintenance personnel. Serves as policy and program advisor to the Maintenance Manager and Property Manager regarding Agency effectiveness in implementation of its maintenance program and HUD standards, and other department wide standards.
• Prepares reports, statistical data, and records of general maintenance information in an accurate and timely manner as required.
• Responds to and provides after-hours emergency assistance until problem is resolved and monitors all on-call and stand-by activity.
• Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
• On rotating schedule, acts as on-call responder to after-hours maintenance requests as directed. Be available to be On-Call on assigned days and weekends
• Reports any unsafe or hazardous conditions encountered or observed on or in any Authority property or building.
• Assists skilled craftsmen in the various building trades wherever needed.
• Performs other related duties as assigned.

Education and/or Experience

High school diploma or possession of a certificate of equivalence of High School Achievement (GED) with additional vocational training preferred and six (6) years’ experience in maintenance and repair with three (3) years’ experience supervising maintenance personnel equivalent combination of education and experience.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

• Fair Housing
• Uniform Physical Condition Standards (UPCS)
• Certified Apartment Maintenance Technician (CAMT)
• EPA Universal CFC and HVAC licenses in good standing are required.

Requirements

This is maintenance work requiring physical exertion, which is performed either outdoors under all weather conditions or inside HACA’s building. On some assignments, employees may be required to move objects weighing over 50 pounds and may also be required to work at high elevations or perform their job in cramped quarters in buildings. Employees in this class are considered essential employees and are subject to call-in 24 hours a day, with response time of less than one hour, and may be required to maintain continuous and safe operation of a facility. Employees may be required to work rotating shifts, to include evenings, nights, weekends, and holidays. Employees are responsible for using appropriate personal protection equipment (e.g., hard hat, goggles, ear plugs/muffs, gloves, mask, etc.) as required for the particular job duty. Valid Driver’s License is required. Must pass employment drug screening & criminal background check.

EEO Statement

The Housing Authority of the City of Annapolis ensures Equal Employment Opportunities for employees as required by federal and state orders and laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, management reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position.

Job Type: Full-time

Pay: Up to $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Maintenance: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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