Managed Services Field Service Engineer Job at Dytech Group

Dytech Group Orlando, FL

Dytech Group is seeking a Field Service Engineer for our managed service business in Central Florida. Experienced in setup and support of Microsoft Windows servers and networks. Windows Server and Virtualization experience necessary. You be doing onsite and remote support in Central Florida.

Top Requirements:
- Great communication and customer service skills.
- At least 1-2 years of Server/Network Service experience providing customer support.
- Experience monitoring and troubleshooting Windows Server and Networking issues.
- Some certification is preferred. A+, Network+, MCP certification or similar.

Responsibilities:
- Initiate client contact, gather information, troubleshoot problems and document accurately and completely all relevant information regarding issues in IT Service Management System.
- Provide onsite and help desk support. Answer, evaluate, troubleshoot, and prioritize telephone, email, and service ticket requests for assistance from business clients experiencing technical problems.
- Document service calls and follow Dytech Group procedures with completing tickets and processes.

This is a permanent full time position. There are paid holidays, personal leave days, a health insurance contribution, and the opportunity to participate in our 401K plan.

Dytech Group - Oviedo, FL - 407-678-8300 - dytech.com

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance

Schedule:

  • 8 hour shift

Work Location: On the road




Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.