• Exude a passion for teaching high quality swimming lessons and deliver an excellent customer experience by leading by example and ensuring employees meet our Saf-T-Swim customer service commitment.
• Create staff schedules that meet the needs of the business both daily and weekly. Ensure the management team weekly schedule meets the instructor hours requirement as set by the company.
• Ensure staff is goal oriented, trained to identify sales opportunities and consistently communicate Saf-T-swim programs and promotions.
• Develop and maintain a high performing team through recruiting, hiring, training, and evaluating.
• Ensure quality assurance measures are adhered to and maintain a safe, secure and compliant work environment.
• Analyze P&L statements and make sound business decisions regarding driving top line revenue, while controlling payroll and expenses to maximize profitability.
• Manage financial transactions: do all necessary banking and deposits and ensure that all cash handling procedures are being followed.
• Maintain appropriate and accurate inventory levels of merchandise and supplies.
• Perform other duties as assigned.

• Outstanding customer service, communication, written and interpersonal skills.
• Strong selling, leadership and team development skills.
• Solid planning and organizational skills with an ability to execute at a high level and attention to detail.
• 3+ years of experience in a customer service-oriented role and 2 years supervisory experience. Proven ability to delegate responsibilities and follow up with staff in a timely manner.
• Ability to analyze and interpret detailed sales reports and statistical data.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• High School degree or equivalent.
• Ability to work a flexible schedule including day, evening, weekends, and/or holidays. Must maintain a 40-hour work week.
• Legal documentation establishing your identity and eligibility to be legally employed in the US.
• Required Certifications Accepted by the County:
  • Lifeguard and CPR
  • Certified Pool Operator (CPO) (based on facility needs).

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.