Posting End Date:

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

**This position will be filled within Entergy’s Corporate Service Territory.**

Job Summary/Purpose

The Manager Strategy/PMO will be responsible for operationalizing effective and efficient business practices across the Meter to Cash and Contact Center organizations. This will include such practices as operating reviews, data driven problem solving, visualization and standardizing processes. This role will utilize operational data insights to facilitate key problem-solving sessions to drive teams to determine root cause and help to establish actions plans to close gaps. They will be supporting the organizations in developing strategies and visions to execute across an end-to-end process to stay connected on root cause and key outcomes. This role will provide visibility into the key milestones to achieve overall objectives to ensure timely execution and delivery. This role will develop visual management that the leadership team will utilize to understand priority and status of key objectives. They will work across the leadership teams to support making the strategies, objectives, and status visible internally and externally to the organization. They will utilize the data analytics outputs to ensure closure of root cause and sustainability.

Job Duties/Responsibilities

Minimum Requirements

Minimum education required of the position

Minimum experience required of the position

Minimum knowledge, skills, and abilities required of the position

Primary Location: Texas-The Woodlands Texas : The Woodlands || Arkansas : Alexander || Arkansas : Arkadelphia || Arkansas : Bald Knob || Arkansas : Batesville || Arkansas : Beebe || Arkansas : Benton || Arkansas : Berryville || Arkansas : Blytheville || Arkansas : Blythville || Arkansas : Brinkley || Arkansas : Cabot || Arkansas : Camden || Arkansas : Clarenden || Arkansas : Conway || Arkansas : Corning || Arkansas : Crossett || Arkansas : DERMONTT || Arkansas : Danville || Arkansas : Dardanelle || Arkansas : Des Arc || Arkansas : Dewitt || Arkansas : Dumas || Arkansas : Earle || Arkansas : El Dorado || Arkansas : Elaine || Arkansas : England || Arkansas : Eudora || Arkansas : Flippin || Arkansas : Fordyce || Arkansas : Forrest City || Arkansas : Glenwood || Arkansas : Gurdon || Arkansas : Hamburg || Arkansas : Hardy || Arkansas : Harrisburg || Arkansas : Harrison || Arkansas : Hazen || Arkansas : Heber Springs || Arkansas : Helena || Arkansas : Hot Springs || Arkansas : Hotsprings || Arkansas : Hoxie || Arkansas : Hughes || Arkansas : Jacksonville || Arkansas : Jones Mill || Arkansas : Junction City || Arkansas : Lake Village || Arkansas : Little Rock || Arkansas : Lonoke || Arkansas : Magnolia || Arkansas : Malvern || Arkansas : Mammoth Sprgs || Arkansas : Marianna || Arkansas : Marion || Arkansas : Marked Tree || Arkansas : Marshall || Arkansas : Maumelle || Arkansas : Mcgehee || Arkansas : Monette || Arkansas : Monticello || Arkansas : Morrilton || Arkansas : Mountain Home || Arkansas : Mountain View || Arkansas : Newark || Arkansas : Newport || Arkansas : No. Little Rock || Arkansas : Pine Bluff || Arkansas : Pocahontas || Arkansas : Rector || Arkansas : Redfield || Arkansas : Russellville || Arkansas : Searcy || Arkansas : Sheridan || Arkansas : Smackover || Arkansas : Stamps || Arkansas : Stephens || Arkansas : Strong || Arkansas : Stuttgart || Arkansas : Trumann || Arkansas : Warren || Arkansas : West Helena || Arkansas : Wilson || Arkansas : Wynne || Arkansas : Yellville || Louisiana : Amite || Louisiana : Arcadia || Louisiana : Bastrop || Louisiana : Baton Rouge || Louisiana : Belle Chase || Louisiana : Bogalusa || Louisiana : Buras || Louisiana : Chalmette || Louisiana : Church Point || Louisiana : DESTREHAN || Louisiana : Delhi || Louisiana : Denham Springs || Louisiana : Donaldsonville || Louisiana : Dubach || Louisiana : Eunice || Louisiana : Ferriday || Louisiana : Fort Polk || Louisiana : Gonzales || Louisiana : Grayson || Louisiana : Gretna || Louisiana : Hammond || Louisiana : Haynesville || Louisiana : Hodge || Louisiana : Homer || Louisiana : Houma || Louisiana : Jefferson || Louisiana : Jena || Louisiana : Jennings || Louisiana : Joyce || Louisiana : Kenner || Louisiana : Killona || Louisiana : Labadieville || Louisiana : Lafayette || Louisiana : Lake Charles || Louisiana : Lake Providence || Louisiana : Lockport || Louisiana : Luling || Louisiana : Marksville || Louisiana : Metairie || Louisiana : Monroe || Louisiana : Montgomery || Louisiana : Montz || Louisiana : New Orleans || Louisiana : Newellton || Louisiana : Oak Grove || Louisiana : Port Allen || Louisiana : Rayville || Louisiana : Reserve || Louisiana : Ringgold || Louisiana : Saint Rose || Louisiana : Scott || Louisiana : Sibley || Louisiana : Springhill || Louisiana : St. Francisville || Louisiana : St. Gabriel || Louisiana : St. Joseph || Louisiana : St. Rose || Louisiana : Sterlington || Louisiana : Sulphur || Louisiana : Tallulah || Louisiana : Thibodaux || Louisiana : West Monroe || Louisiana : Westlake || Louisiana : Westwego || Louisiana : Winnsboro || Louisiana : Zachary || Mississippi : Belzoni || Mississippi : Brookhaven || Mississippi : CARTHAGE || Mississippi : Canton || Mississippi : Centerville || Mississippi : Charleston || Mississippi : Clarksdale || Mississippi : Cleveland || Mississippi : Clinton || Mississippi : Crystal Springs || Mississippi : Drew || Mississippi : Fayette || Mississippi : French Camp || Mississippi : Gloster || Mississippi : Greenville || Mississippi : Greenwood || Mississippi : Grenada || Mississippi : Hazlehurst || Mississippi : Hernando || Mississippi : Hollandale || Mississippi : Indianola || Mississippi : Jackson || Mississippi : Kosciusko || Mississippi : Lexington || Mississippi : Madison || Mississippi : Magee || Mississippi : Marks || Mississippi : Mccomb || Mississippi : Meadville || Mississippi : Mendenhall || Mississippi : Morton || Mississippi : Natchez || Mississippi : Nesbit || Mississippi : Pearl || Mississippi : Port Gibson || Mississippi : Prentiss || Mississippi : Ridgeland || Mississippi : Rolling Fork || Mississippi : Rosedale || Mississippi : Sallis || Mississippi : Sardis || Mississippi : Senatobia || Mississippi : Shelby || Mississippi : Southaven || Mississippi : Summer || Mississippi : Tunica || Mississippi : Tylertown || Mississippi : Vicksburg || Mississippi : Winona || Mississippi : Woodville || Mississippi : Yazoo City || Texas : Anahuac || Texas : Austin || Texas : Beaumont || Texas : Burkeville || Texas : Calvert || Texas : Cleveland || Texas : Conroe || Texas : Corpus Christi || Texas : Corrigan || Texas : Crystal Beach || Texas : Dayton || Texas : Groveton || Texas : Houston || Texas : Huntsville || Texas : Kountze || Texas : Madisonville || Texas : Marshall || Texas : Navasota || Texas : New Caney || Texas : Orange || Texas : Port Arthur || Texas : Port Neches || Texas : Silsbee || Texas : Somerville || Texas : Sour Lake || Texas : Trinity || Texas : Vidor || Texas : Willis || Texas : Winnie || Texas : Woodlands || Texas : Woodville
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 110634
Travel Percentage:25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.