WHO ARE WE?

Come join our dedicated team at South Port Square, a wonderful place to work! South Port Square is a 40-acre campus in Port Charlotte close to Charlotte Harbor and Punta Gorda and is one of Florida’s best kept secrets! You’ll join a team with a strong work ethic, with management and co-workers who want to make a positive impactin our residents’ lives. These extraordinary leaders and role models will help you craft a long, satisfying and fruitful senior living career at South Port Square. For over 30 years, South Port Square has been addressing the growing needs of the retiring and senior communities. Today, South Port Square is one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at South Port Square.

ABOUT THE ROLE:

The Marketing and Sales Coordinator works in accordance with established policies and procedures of the community with specific instruction from the Marketing and Sales Director. This role provides support for all aspects of the marketing and sales effort and provides coordination of the closing and move- in function. This primarily includes receptionist responsibilities, managing administrative functions coordinating events, completing reports, serving in a hospitality role, managing office inventory, and providing other administrative support functions.

Our team members provide extraordinary care and hold each other accountable. If this sounds like a good fit, we'd love to hear from you!

YOU ARE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Answers and directs incoming phone calls and manages the lead distribution system.
• Greets and serves all visitors to the marketing office in accordance with the Life Care Services Extraordinary Impressions program
• Plans and implements all elements associated with marketing events within the approved budget
• Prepares and updates marketing and sales reports.
• Processes all sales, cancellations, transfers, and associated documentation.
• Responsible for maintenance of marketing systems, including C3 Leads and C3 LinC, and capable of producing data results and system generated reports.
• Processes invoices and is responsible for maintaining budget performance spreadsheets.
• Manages the office by tracking inventory and ordering office supplies, collateral, and other printed materials within the approved budget
• Maintains and updates the office schedule including events, staff schedules and appointments.
• Updates the community website and manages other digital responsibilities as assigned including taking an active role in the community social media strategy
• Assists with the preparation of the annual marketing plan by creating data tables.
• Coordinates and creates the marketing newsletter.
• Provides coverage at front desk as needed.
• Serves as the primary marketing and sales contact for communication with other departments.
• Provides administrative support to the Marketing and Sales Director and Residency Counselors as requested.
• Redirects residents to appropriate contact for questions, comments or concerns.
• Always maintains a professional appearance.
• Attends meetings as requested
• Assists and guides future residents in available selections (kitchens, flooring, colors, upgrades)
• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction / physical plant changes.
• Prepares closing documentation and internal communication timely and accurately.
• Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in.
• Updates as needed the community move- in resource guide.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.

WE ARE EXCITED ABOUT YOU BECAUSE YOU…

• Administrative degree, minimum three years related work experience, or high school degree and minimum five years related work experience.
• Have strong organizational skills.
• Have experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relations skills are essential
• Are proficient in the use of various software including all Microsoft Office applications.
• Possess strong written and verbal communication skills, excellent keyboarding, and proofreading skills, can multitask, and willing to take initiative.
• Can generate a warm, friendly, and caring manner on first impression.
• Can communicate effectively with residents, families, staff, and visitors.
• Maintain the highest level of confidentiality.
• Can pass a pre-employment drug screen and criminal background check.

WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH…

• Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
• Extraordinary Reward Points because we value recognizing and appreciating our employees for their hard work.
• Our comprehensive benefits because we value health and wellness for you and your family.
• Highly competitive occupancy and sales bonus program.
• A Monthly All-Staff Meet n’ Eat, because we value a strong company culture that creates camaraderie between departments.
• Various Employee-led Committees because we value employee engagement and making your voice heard.
• A Free and Confidential Employee Assistance Program because we understand that life happens.
• Paid Training, Paid Time Off, and Paid Holidays.
• Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement

If you have any questions about this job posting, please call us at (941) 315-6079.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Port Charlotte, FL 33980: Reliably commute or planning to relocate before starting work (Required)

Experience:

• sales and marketing: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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