Medical Assistant/Front Desk Receptionist Job at Kona Medical Consulting

Kona Medical Consulting Clinton Township, MI 48038

Our thriving practise is seeking an experienced and enthusiastic Medical Assistant/ Front Desk Receptionist who can take on a multi-faceted role. We're looking for a dynamic professional who believes that patients should be treated as people rather than numbers in a file and who understands the value of compassionate and quality service delivery. We value the community and treat every patient as a guest once they've placed their first call, welcome them when they arrive at the clinic, and ensure they are comfortable throughout their visit and every one thereafter. We encourage you to submit your credentials if you meet these qualifications.

Job Duties:

  • Room Patients and obtain vital signs.
  • Pend orders for imaging, therapy, referrals, medical supplies, and medications.
  • Scheduling and Answering Phones
  • Coordinates with the patient for on-site and OP facilities scheduling
  • Ability to enter accurate data in a highly demanding atmosphere
  • Provide excellent customer service to patients and vendors
  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
  • Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Verify coverage, provide patients with details concerning visits, update patient charts as necessary, inform management of changes
  • Great interpersonal skills
  • Excellent communication skills, attention to detail, and the ability to focus on others

Education and Experience Required

  • High school diploma/GED required (Associate degree preferred)
  • EMR Experience
  • Ability to handle a fast-paced environment and prioritize tasks based on the importance
  • Excellent communication and problem-solving skills
  • Exceptional customer service skills
  • Capability to thrive in a team environment is mandatory
  • A minimum of 2 years of experience in a medical office setting

Benefits

Dental Insurance, Life Insurance, Medical Insurance






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