Job Description

We are a small independent family practice clinic in Eugene seeking a Front Desk Receptionist to join our friendly and talented team. We are currently hiring for a full-time position.

We provide a healthy and pleasant work environment and offer a competitive wage based on skills and experience. This is a benefited position, including medical and dental insurance as well as paid time off and a retirement plan. Our innovative clinic focuses on wellness, illness prevention, operating sustainably, and valuing our patients by providing them with a more personalized experience. We are proud of our small, independent local clinic and seek a candidate who shares these values.

Job Responsibilities

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

• Prior authorizations/working with insurance companies
• Telephone calls with patients, pharmacies, insurance companies, etc.

Job Requirements

• Minimum of one year experience in a medical office

• Experience with use of EMR (eCW especially)
• Strong medical terminology
• Good oral and written communication
• Excellent customer service skills

*Individuals who are bilingual in English and Spanish are strongly preferred and paid a differential for this skill

Job Types: Full-time, Part-time

Pay: $14.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Medical Office Experience: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location

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