Job Summary:

Under general supervision, interprets either over the phone, on video in a call center setting, or in person for medical staff and for limited English proficiently patients and their families requiring language assistance. Interpreters follow policies & procedures including the ethical codes that protect the confidentiality of information. Accurately interprets both the content and the spirit of the communication without adding, omitting, editing, or changing the information. Interpreters will seek clarification as needed. Expertise with medical terminology and vocabulary strongly preferred. Medical Interpreter experience strongly preferred.

Knowledge, Skills & Abilities:

• Must be fully fluent in English and Spanish and pass a Medical Interpreter assessment test.
• Excellent customer service skills.
• Exceptional timeliness in routinely responding to face to face interpretation requests.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Ability to communicate effectively.
  
  

Computers and Technology:

• Working knowledge of Microsoft Office Suite (Outlook, Word, Excel).
• Epic EMR experience preferred.
• Knowledge of call center technology.

Education:

High School Diploma or GED required.

Experience:

• One year of language interpreter or language teaching experience required.
• Healthcare, education or customer service experience preferred.

Certifications, Licenses and Registration:

• Must be fluent in English and Spanish and pass a medical interpreter assessment test.
• Certification of completion of medical terminology course preferred.

Location: Main Campus

Shift: Varies; some evenings and/or weekends.

Work Type: Full time

Salary:

$21.15 - $30.24/hr

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. As an EOE, Denver Health does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.