Gastroenterology Associates, P.A. was founded in 1996 with 2 Physicians and 3 employees. We have grown over the last 25 years to a group of 8 board certified physicians, 6 advanced practice providers and over 85 employees. Our practice is the premier Gastroenterology group in the Hickory metropolitan area, providing care for patients from a multi-county area covering a 50 mile radius. We operate a state-of-the-art Ambulatory Surgery Center that has been recognized for outstanding quality by the American Society for Gastrointestinal Endoscopy (ASGE) and is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) Each year our physicians perform several thousand endoscopy exams safely in a comfortable outpatient setting. In addition, our providers are affiliated with Catawba Valley Medical Center and Frye Regional Medical Center, providing both outpatient and inpatient care to the patients of our community.

I. JOB SUMMARY:

Responsible for scanning all patients’ medical records in accurate and complete manner into an EHR. Assist in various other duties in the Medical Records Department.

II. JOB RELATIONSHIPS:

• Directly reports to Revenue Cycle Manager
• Interdepartmental collaboration throughout all areas of the practice
• Interacts and communicates with other healthcare organizations to obtain needed information

III. JOB RESPONSIBILITIES:

• Prepare documentation for scanning.
• Effectively handle record requests from physician offices, insurance companies, hospitals, etc.
• Handle all certified mail.
• Demonstrate excellent customer service and phone etiquette
• Effectively handle patient record requests
• Check appointment schedules and ensure that needed records are in chart.
• Other duties as assigned.

IV. JOB REQUIREMENTS:

The following are the minimum requirements necessary to adequately perform this job:

Education: High School degree

Work Experience: (Preferred) Minimum one year of medical records clerk/health information technician experience, preferably in medical practice setting.

Knowledge, Skills, and Abilities Required:

• Knowledge of scanning equipment and computers.
• Knowledge of medical terminology.
• Knowledge of HIPAA guidelines.
• Ability to work in a very fast paced environment.
• Excellent time management and organizational skills
• Demonstrates excellent customer service and effective communication skills
• Positive attitude with team-centered approach

V. TYPICAL PHYSICAL DEMANDS:

• Must be able to sit/stand/walk for extended periods of time
• Ability to communicate effectively with outside entities via telephone and/or written correspondence
• Requires full range of body motion including handling and lifting boxes and equipment up to 25 lbs.
• Requires correct vision and hearing to normal range
• Requires continuous interaction with computer terminal
• Requires occasional bending, twisting, squatting, and kneeling in office