MEDICAL RECORDS TECHNICIAN

SUMMARY. Serves as a medical records technician to process and maintain inpatient, outpatient or ambulatory procedure unit medical records. Required to compile, extract or locate medical information/data to ensure medical record accountability and availability in accordance with DoD and medical service standards.

1. QUALIFICATIONS: 1.1. Mandatory knowledge and skills. 1.1.1. A fully qualified typist (computer keyboard) with a minimum of 40 WPM is required. 1.1.2. English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material. 1.1.3. Standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems, to perform a substantial range of medical record maintenance support. 1.1.4. General medical ethics, telephone etiquette, and excellent communication and customer service skills. 1.1.5. Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards for complete, prompt, and accurate health records. 1.2. Education. High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required. 1.3. Experience. At least one year relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required. 1.4. Work Environment/Physical Requirements. Requirements include prolonged walking, standing, sitting or bending. Must be able to carry 25-50 pounds and reach high shelving units with the assistance of stepladders to retrieve and file medical records.

2. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES: 2.1. Armed Forces Health Longitudinal Technology Application (AHLTA) 2.2. Composite Health Care systems (CHCS) and/or MHS GENESIS 2.3. Defense Enrollment Eligibility Reporting System (DEERS); 2.4. Military Filing System - by sponsor social security number, terminal digit order, color-coded and blocked filing system. 2.5. Contents of a military medical record, layout, sections, family member prefix designation, forms used in a MTF, and the medical record tracking procedures. 2.6. Health Artifact and Management Solutions (HAIMS)

3. PERFORMANCE OUTCOMES: 3.1 Initiates and maintains medical records in accordance with prescribed directives. 3.2 Files military forms documenting patient care into patient medical records. 3.3 Conducts daily pull, delivery and retrieval of patient records. 3.4 Searches for missing paperwork or records. Requests information pertaining to patient treatment to place in the medical record. 3.5 Prepares reports regarding record statistics as necessary. Participates in records review as part of the facility’s quality assurance program and in accordance with accreditation standards. 3.6 Reviews records to ensure proper and complete documentation. 3.7 Retires medical records in accordance with regulatory guidelines.

Directorate for Administration (DFA): MEDICAL RECORDS TECHNICIAN

Medical Records Technician for the BHC-M. Work locations are subject to change as required at other command locations within a 25-mile radius of JBPHH BHC-M. Re-location will be at the discretion of the Commanding Officer or his/her representative, Contracting Officer, and with the coordination of the Contractor. BHC-M is a TRICARE Prime facility that serves active duty, their family members, eligible retired military personnel, and their families. The medical records clerk is the initial patient contact point and maintains the centralized medical records management system for active-duty personnel, dependents of active-duty personnel, retired members of the armed services, and eligible dependents of retired/deceased members of the armed services. The medical records technician processes and maintains inpatient, outpatient or ambulatory procedure unit medical records and associated files in accordance with the DoD and Naval directives. In addition, compile or extract medical records data to ensure compliance with regulatory requirements.

The contractor shall ensure forms have proper identifying data and identifying dependent medical records of sponsors in the Personal Reliability Program (PRP). The contractor shall make certain forms are sufficient, available, and prepared for patient’s current clinic visit and direct the patient to the appropriate clinic, office, or Tripler Army Medical Center (TAMC). The contractor shall utilize MHS GENESIS, Revenue Cycle, and DEERS to register new patients into the system upon check-in and update Primary Care Manager changes as needed. The contractor shall gather data and type appropriate documents for transferring and requesting medical records to and from other Military Treatment Facilities (MTF). Maintain a cross-index filing system on all outpatient medical records and retrieve identified medical records or forms in advance for appointments, PRP screening, physical exams, and medical records reviews/audits.

The contractor shall review medical record files annually, pull records that have not been used in two (2) years and prepare cross reference data and shipping documents, packages records according to current directives, request shipping accession and location numbers from Federal Archives, label boxes and ship within sixty (60) days. The contractor shall collect, verify, and initiate the Third-Party Card (2569) for the Uniform Business Office (UBO) for all personnel who hold insurance other than Tricare. This includes having the patient fill out the form, issuing a card with a one-year expiration date, and copying the other insurance cards. Forms shall be gathered at the end of the day and forwarded to the UBO daily. The contractor shall print the Future Enrollment Report a minimum of three times a week. The contractor shall process approximately 40 transactions daily at an average of five (5) per hour.

Job Types: Full-time, Contract

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Pensacola, FL 32508: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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