Meetings & Special Events Coordinator Job at THE COLONY HOTEL

THE COLONY HOTEL Palm Beach, FL 33480

JOB OVERVIEW: Performs all administrative and service functions necessary to support the catering and sales office.

ESSENTIALS JOB FUNCTIONS:

Performs all administrative and service functions necessary in the catering and sales office, including but not limited to:

1) answer phones and emails,

2) respond to inquiries for events and functions,

3) assist with creating, updating, detailing and distributing proposals,

4) perform sales and catering office administrative duties, manage filing and supplies,

5) contact clients to coordinate and finalize event details, assist with scheduling vendors,

6) process catering orders and send menus to clients,

7) enter information in Dephi, create, update and manager Banquet Event Orders (BEOs),

8) distribute BEOs and group documents to all departments,

9) communicate with clients via emails and phone,

10) provide information to clients on various options for food & beverage, services, set-ups, rooms, venues and vendors,

11) provide guest service for all aspects of the business,

12) work with all departments to insure all catering and food requests are handled properly and thoroughly,

13) serve as a liaison between various departments to coordinate event/function details,

14) handle rooming lists and room block requests, enter reservations in RoomKey,

15) provide site tours to clients in the absence of Director of Sales or Director of Catering,

16) greet clients at their events, introduce clients to the Captain/Banquet Manager,

17) assist Captain/Banquet Manager with events to insure a successful execution and that excellent guest service is provided,

18) handle large restaurant reservations and create BEOs (12 to 20 guests),

19) enter group reservations in OpenTable,

20) up-sell,

21) update sales and marketing database,

22) prepare and distribute reports, managers’ schedule and meeting minutes,

23) perform other duties as assigned.

Job Types: Full-time, Part-time, Temporary

Pay: From $41,600.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Palm Beach, FL 33480: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Events management: 1 year (Required)
  • Customer service: 1 year (Required)

Work Location: In person




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