Member Service Representative Job at TEG Federal Credit Union
At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution. We’re a caring team committed to one another and our members. We are seeking an experienced
Member Service Representative for our College Center branch (across from Marist) in Poughkeepsie, NY.
As a Member Service Representative, you will be responsible for assisting members with their financial needs, establishing and maintaining long-lasting and profitable relationships, and promoting and cross-selling TEG products and services.
Schedule: 40 hours/week, Mon-Sat (with a short day Saturday and shorter hours during the week).
What We’re Looking For (Qualifications):
As a Member Service Representative, you will be responsible for assisting members with their financial needs, establishing and maintaining long-lasting and profitable relationships, and promoting and cross-selling TEG products and services.
Schedule: 40 hours/week, Mon-Sat (with a short day Saturday and shorter hours during the week).
What We’re Looking For (Qualifications):
- 1-3 years of similar or related experience in a bank or Credit Union
- A high school diploma or GED
- Excellent verbal and written communication skills
- Logical and analytical judgement
- Must be comfortable with computers, have a basic knowledge of Windows, and be able to learn new software programs quickly
- Work-life balance and supportive, team-oriented environment
- Comprehensive health, dental, and vision insurance
- 401k match
- Defined benefit plan (pension)
- Paid Time Off, and more!
- Open accounts for new and existing members, respond to member requests, and resolve member account problems
- Perform advanced member transactions
- Receive and process member financial transactions, including deposits, withdrawals, loan payments, account transfers, etc.
- Analyze credit reports and perform credit reviews for membership
- Conduct outbound sales/leads calls as needed and assist Branch Manager in coaching/developing staff on meeting branch goals
- Effectively cross sell credit union products and loan services
- Perform member service functions, including redeeming bonds, setting up payroll distributions, wire transfers, processing address changes, ordering checks, etc.
Pay: $17 - $22 / hour, based on experience
Apply NOW for immediate consideration!
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
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