Member Services Rep Wellness Center PRN Job at AdventHealth Zephyrhills and Dade City
Member Services PRN
All the benefits and perks you need for you and your family:
- Career Development
- Sign-on Bonus with eligibility
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: PRN
Shift: Days
Location Address:
The community you’ll be caring for: AdventHealth Zephyrhills
- First in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)
- Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)
- GWTG Gold Plus with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll Achievement, 2020 (American Heart Association)
- One of America's Best Hospitals for Heart Care, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)
- One of America's Best Hospitals for Stroke Centers, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)
- One of America's Best Hospitals for Orthopedics, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)
- One of America's Best Hospitals for Patient Safety, 2017, 2018, 2019, 2020 (Women’s Choice Award)
- Leapfrog Hospital Safety Grade A, Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020, Fall 2020 (Leapfrog)
- Leapfrog Top General Hospital, Fall 2018, Fall 2019, Fall 2020 (Leapfrog)
- US News & World Reports High Performing Hospital CHF & COPD (2019-2020)
- America's 250 Best Hospital's Award (2021) (Healthgrades)
- Life style activities and community growth
- Close proximity to many of Florida’s finest beaches
The role you’ll contribute:
The Member Services Representative engages in all customer service activities which may include membership sales, front desk, café and shop/store front to ensure that optimum efficiency and customer service is provided to members and guests. Builds and retains relationships with existing members and clients in an effort to assist with stabilizing membership base and improving retention.
The value you’ll bring to the team:
Presents and sells products and services to current and potential members
- May assist in the preparation and sale of food and drinks in the Wellness Center Café area
- Builds and maintains relationships with existing members to reduce attrition levels. Assists members with billing changes, bridges, freezes or other changes in membership status. Assists in the resolution of disputes regarding memberships
- Processes all inquiries pertaining to membership while encouraging enrollment, and marketing the Wellness Center. Responsible for tours and assigned member sales duties
- Responsible for Point of Sale (POS) operations
- May perform Spa booking procedures, educates guests about spa, and encourages spa club membership
- Organizes displays, restocks shelves and drinks, and keeps the environment clean and organized
- Responsible for notifying appropriate departments for any work order, as well as, Environmental Services for any services needed
- Performs other duties as assigned
Qualifications
The expertise and experiences you’ll need to succeed:
High School Grad or Equivalent
- One-year retail or customer service experience
- Previous experience in a health and wellness/fitness center
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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