Membership Activities Administrator Job at Society of Petroleum Engineers
JOB TITLE
Membership Activities Administrator (aka Technical Activities Administrator)
THE LOCATION
Richardson or Houston, Texas preferred. This role will be mostly virtual and we will consider remote U.S. or Alberta, Canada locations with some limitations.
THE ORGANIZATION
You can take pride knowing that you will be working with the largest individual-member organization serving managers, engineers, scientists, and other professionals worldwide in the upstream segment of the oil and gas industry – a vital energy and material resource. SPE is a 501(c)(3) not-for-profit organization with members and operations around the world.
THE TEAM
This position is part of the Members Programs & Services team with a focus on Oil & Gas Reserves.
THE OPPORTUNITY
Does working with a mission-based global organization and contributing to our online technical communities sound rewarding? This role provides administrative support to other programs, including Technical Sections (chapters), Petroleum Engineering Certification (training), and Member Awards.
To be considered for this role, you bring at least two (2) years of experience with online community knowledge, and experience with social media platforms and webpages. You should be a strong communicator with the ability to provide detailed verbal and written exchange with staff, vendors and members. You likely bring the ability to analyze processes and document those processes. Your sense of curiosity naturally leads you to ask questions, lending to your ability create training materials, as well as provide assistance to users.
As a solid multi-tasker, you thrive on constant change, while also being super detailed. This includes reviewing and editing community content.
If you are seeking a good work/life balance, you will have the ability to work remotely. You will also have the flexibility to choose a schedule that allows you to have long weekends with every other Friday off. With your qualifications, you may be on the path to an exciting new career serving the oil and gas professionals.
THE IMPACT YOU WILL MAKE IN THIS ROLE
- Evaluates and proposes enhancements for the online community platform, and collaborates with IT, vendors, and other stakeholders to ensure successful implementation.
- Works with volunteers to update and assist in maintaining section microsites; maintains content on unit-specific pages of SPE.org
- Designs and maintains user training material for online communities and conducts staff and member training programs, including how to edit webpages
- Helps develop and implement user engagement strategies for online communities and works with various volunteers to promote engagement
- Works with other SPE staff to develop marketing plans to promote online communities and content
- Evaluates and interprets reports related to online community activities and engagement
YOUR SKILLS AND EXPERTISE
- Bachelor's degree and a minimum of two years of relevant work experience, or an equivalent combination of education and experience.
- Knowledgeable in the use and dynamics of online communities and professional social media platforms.
- Proficient in reviewing and editing community content
- Experience in crafting comprehensive help documentation for both members and staff.
- Familiar with marketing concepts and practices
- Exposure to volunteer groups
- Proficient in MS Word, Excel, and PowerPoint
- Self-motivated and able to work with minimal supervision
- Experience with Basic HTML (bonus skill)
ADDITIONAL ITEMS FOR SUCCESS IN THIS ROLE
- Ability to work in a team environment.
- Customer/Member Oriented
- Excellent communication skills
- Attention to detail
- Excellent organizational skills
- Flexibility and Adaptability
BENEFITS AND PERKS
The following benefits apply to U.S. employees and similar benefits may apply to global offices.
- If you enjoy long weekends, you will really appreciate our 9/80 schedule which allows for every other Friday off – that’s 26 additional scheduled days off each year!
- Remote work model with office facilities available; you may choose to work mostly remote with occasional meetings outside of your home office; at this time, you will also have access to our Richardson or Houston office facilities
- Employee Well Being program at no cost to employee; includes emotional support, work-life solutions - referrals for childcare, home repairs, legal guidance, financial resources and online support for expert advice
- Pet insurance, gym membership, exclusive discounts on brands and experiences you know and love
- Generous retirement program (401k with 110% matching funds for U.S. employees)
- We have all the great medical benefits that you would expect from a top employer with multiple available plans to fit your needs – medical, dental, vision (starting from your first day of employment – no waiting period)
- Company paid employee disability and life insurance with the option to add spouse and children
- Personal Time Off (PTO) – Available as soon as you accrue your time off, up to four weeks annually which increases after five years
- Holiday Pay (8 days) including day after Thanksgiving and Christmas Eve
To avoid delays in considering your application, please complete all questions within the application including your expected salary range for this role.
Society of Petroleum Engineers is an Equal Opportunity Employe r
We welcome diversity in our workforce and encourage all qualified applicants to apply.
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