Membership Assistant Clark Planetarium Job at Salt Lake County
Job Description:
Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without a reasonable accommodation.
JOB SUMMARY
Supports Clark Planetarium’s marketing and development team, including maintaining communications with members, and assisting with fundraising events. Reports to the Development Coordinator.
MINIMUM QUALIFICATIONS
High School Graduate with at least one (1) year of customer service experience. Experience with database management preferable.
ESSENTIAL FUNCTIONS
The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude it from the position.
Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without a reasonable accommodation.
Audit membership data in Galaxy database system to ensure correct data entry.- Work with staff to resolve membership/development issues.
- Return and resolve member inquiries through phone, email, and in-person communication.
- Communicate with members, regarding member renewals and upcoming events, etc.
- Track membership trends and process monthly member reports.
- Assist in soliciting, tracking, and picking up donations for fundraising purposes.
- Assist with meeting and event setup and cleanup.
- Tabling at onsite and offsite events.
- Other duties as assigned.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
To perform this job, applicant must be able to listen, speak, write, walk, sit, stand, lift, and bend down. Work duties are typically performed in a professional office environment. Some night and weekend hours are required. Must have a valid driver’s license. Must be able to lift 50 lbs. Must be able to interact with the public as many assignments will be public facing.
IMPORTANT INFORMATION REGARDING THIS POSITION
Clark Planetarium is a 363-days a year operation, with operational hours averaging 16 hours a day.
This non-merit position will average between 15 and 20 hours a week during regular business hours and will be required to work occasional nights and/or weekends.
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