Are you a social work professional who strives to empower clients? Do you want to work within the various care provider systems to promote quality care?
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**Be a part of an innovative team integrating behavioral health with physical wellness as a Case Manager with our Integrated Care Team. Provide social services activities along with health coaching in a variety of community settings. You will coordinate, monitor, and deliver services as part of the Vail Care Behavioral Health Home (BHH) team.
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What does an Integrated Care Case Manager do?

Case Managers establish trusting relationships with individuals in order to support efforts to accessing resources and achieving goals. These goals can include wellness and prevention education, coaching, chronic disease management and navigating complex systems of care. Case Managers also assist with coordinating care for individuals, including assisting people with appointments, treatment plans, or referrals for other services. The Integrated Care Case Manager is part of our Vail Care Behavioral Health Home team as well as works alongside staff across Vail Place to meet the needs and goals of individuals served.
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Who Are We?

Vail Place is an innovative, award-winning mental health program providing a wide range of services for adults with mental illness in the Twin Cities. For over 40 years we have worked alongside individuals served to cultivate hope and inspire change to promote mental health recovery. Vail Place supports adults with mental illnesses by connecting them with the services and resources they need to find homes, jobs, friends and a healthy lifestyle.
"The people are wonderful! I believe in the mission and think Vail Place is aligned with my beliefs. Vail Place is the most supportive place I've ever worked." - an employee
Staff work as a team in a professional, but informal, environment where they are supported, appreciated and well compensated. Our employees have voted us a Star Tribune Top 150 workplace for two years in a row, using words like collaborative, supportive, respectful and passionate to describe us!
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Essential Duties and Responsibilities:
The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

• Establish trusting relationships with individuals and engage individuals and identified formal and informal supports in shared decision making.
• Educate & support individuals in accessing community resources and services to manage care gaps and barriers to achieving optimal health.
• Act as individual advocate and liaison with team members and outside providers, and support adjustments to treatment goals in response to changes in status
• Coordinate care with individuals to ensure they can successfully navigate their health care needs and goals.
• Coach individuals and their identified supports towards health literacy through wellness and prevention education, chronic disease management and navigating complex systems of care.
• Provide crisis assistance and intervention, including use of community crisis services.
• Assist individuals with appointments to build skills necessary for independence in doing so.
• Share a caseload (generally between 45-50, flexes based on programmatic needs) with the Behavioral Health Home team members.
• Meet standards for face-to-face and other contact with individuals and supports. Complete timely and accurate documentation of required paperwork and case notes as required by performance standards.

Minimum Qualifications

• Must meet the requirement of either A, B, C or D:

A. Holds a certification of a Community Health Worker; or
B. Holds a bachelor’s degree or has completed at least 30 semester credits or 45 quarter credits in behavioral sciences or related fields; AND:

• Has at least 2,000 hours of supervised experience in the delivery of services to persons with mental illness, substance use disorder, emotional disturbance, traumatic brain injury, or developmental disabilities, OR
• Has completed a practicum or internship that (1) required direct interaction with adults or children served, and (2) focused on behavioral sciences or related fields.

C. Has at least 4,000 hours of supervised experience in the delivery of services to persons with mental illness, substance use disorder, emotional disturbance, traumatic brain injury, or developmental disabilities.
D. Holds a master’s or other graduate degree in behavioral sciences or related fields.

• Must have and maintain a valid Minnesota Driver’s License, maintain automobile coverage and have access to an automobile

Work Environment: Keeping us Safe
In response to the COVID‐19 Pandemic, Vail Place has worked diligently to establish strong health and safety protocols for our community. This position is typically a face-to-face, in-person role. Currently many job duties can be fulfilled by phone or video-assisted technology, but some situations will require in-person meetings. This job is primarily based in the Minneapolis/St. Paul area. Any interactions that require in-person contact will involve the use of social distancing and personal protective equipment. Vail Place grounds are also tobacco free to promote health and wellness for the individuals we serve and for our employees.
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Our Commitment to Diversity, Equity & Inclusion (DEI)
Vail Place is an Equal Opportunity/Affirmative Action employer. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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Salary and Benefits
$44,500-$49,500 Depending on Qualifications. Full Benefits Package including medical, dental, vision, life, AD&D, long term disability, matched 401K. Paid time off in Year 1 includes generous vacation & sick/safe time, plus 3 personal days and 13 paid holidays. Additional benefits include paid training & CEU opportunities, company-issued laptop and mobile phone for most roles, and a comprehensive Employee Assistance Program to support employees and their families.

Job Type: Full-time

Pay: $44,500.00 - $49,500.00 per year

Ability to commute/relocate:

• Hopkins, MN 55343: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What connects you most to Vail Place's mission ("help people with serious mental illnesses avoid crisis, achieve stability, and pursue active, fulfilling lives based on their individual abilities. We do this through a work- and relationship-oriented approach that empowers each person to take control of his or her recovery")?

License/Certification:

• Driver's License (Preferred)
• CHW certification, Bachelor's degree, or Master's degree (Required)

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