Jewish Community Services (JCS) provides programs and services for people of all ages and backgrounds, helping them achieve their goals, enhance their wellbeing, and maximize their independence.

Jewish Community Services is looking for a PRP & Quality Assurance Coordinator to be a vital part in furthering our mission. As an essential part of the everyday operations of the agency, PRP & Quality Assurance Coordinator will be responsible for managing a small team of PRP counselors and insuring departmental and federal compliance. The role will focus on PRP counselors’ evaluation, mentoring, guidance and management and medical compliance. The PRP & Quality Assurance Coordinator will be responsible for the smooth operations of the PRP team and ensuring proper procedures and documentation is provided under federal and state guidance
A candidate for this position will have a people-centered approach and experience working in a non-profit environment.

This is a hybrid work opportunity.

Primary Responsibilities

• Directs the day-to-day operation and administration of the program, in accordance with program goals and objective; oversees program coordination and logistics; prepares necessary reports; resolves problems and makes changes to accommodate changing priorities and needs
• Coordinate day-to-day operational tasks of the PRP team to meet the needs of the department and agency.
• Manage the performance of a small PRP counselor team to include evaluations, guidance, mentorship.
• Coordinate with administrative departments to retain, staff and recruit new team members.
• Analyze and examine existing policies and procedures in the PRP Department. Make change suggestions and implement changes as needed
• Track and report team outcomes in periodic management and leadership meetings.
• Creates and implements processes to ensure that the company is performing at the standards outlined by COMAR and CARF.
• Monitor timely submission of documentation.
• Perform quality assurance of agency records.
• Lead support efforts for accreditation and compliance for CARF, BHA, Medicaid, etc., as pertains to the appropriate mental health department.
• Assist in accreditation and compliance efforts.
• Actively work with mental health departments to ensure set guidelines are followed and compliance requirements are met.
• Creates and implements processes to ensure that the company is performing at the standards outlined by COMAR and CARF.
• Advising the Director regarding all development and implementation of rehabilitation services reflecting the present and anticipated needs of the organization.
• Assures that services meet the needs of the individuals served by the program
• The candidate will develop and maintain the direction of the agency based on its current goals, strategic plan, and policies and procedures.
• Assist with program growth and stability

Development of a sense of team through training and ongoing supervision, support and evaluation of PRP staff, including disciplinary actions when needed

Education and Skills

• Relevant Master’s or above degree in Mental Health or related field.
• 3-5 Years in a supervisory position of similar responsibilities related to medical compliance and service delivery.
• Prior PRP or PRP leadership experience.
• Knowledge base to include extensive background in current state and federal compliance regulations

COVID VACCINATION AND PROOF OF VACCINATION REQUIRED
Please include a cover letter with resume.

The Associated: Jewish Community Federation of Baltimore and its Agencies are equal opportunity employers, dedicated to a policy of non-discrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law.

Job Type: Full-time

Pay: $12.72 - $31.79 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
Vaccination and Mask Required on Site.

Ability to commute/relocate:

• Baltimore, MD 21215: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a LMSW and/or LGPC ?

Education:

• Master's (Preferred)

Experience:

• Supervisory: 2 years (Preferred)

Work Location: One location

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