Kindred Connections Therapy Center (KCTC) is serving children, youth and families providing trauma based mental health therapy throughout the Dayton, Trotwood, Harrison Township and Jefferson areas. We are currently seeking an Office Manager for our growing practice. We value collaboration and community and utilize a team approach to create a supportive and positive work environment.

Location- Englewood, OH

Basic Function of the Role: to coordinate operations of the administrative office, to oversee client records monitoring, to oversee personnel credentialing and HR duties, responsible for coordinating financial systems.

Job Duties and Responsibilities:

• Take incoming partner calls and intake calls from potential clients and be able to explain services to clients and providers

• Keep all contact and HR information current

• Open office daily

• Greet clients
• Complete intake packets for new clients

• Keep office tidy

• Keep kitchen clean and organized/all staff and safety requirements updated

• Check daily for any mail and sort bills/insurance docs to scan to vendors

• Sets up financial file upon intake for all clients

• Verification of insurance benefits

• Coordinate ledger (including posting payments and determining discrepancies) for billing

• Oversees receivables, including follow-up for insurance claims and private pay receivables

• Oversees preparation of marketing packets

• Coordination of managed care contacts

• Oversees petty cash

• Oversees purchases and inventory for the office
• Oversees client records (audits, storage and organization)

• Oversees personnel files

• Oversees credentialing process and files

• Oversees contracts with outside agencies and consulting professional

• Other duties as assigned by Clinical Director

• Assists with interviews, scheduling, marketing, outreach, reviews, outcomes and any other area where assistance is needed

Requirements:

• Bachelor’s in psychology, Social Work, business, or a related field preferred
• Minimum of two years financial and clinical experience
• Prefer clinical experience, legal experience, or operations experience
• Experience using G-Suite, Office 365, etc.
• Demonstrated history of professional growth and development
• Self-motivated and able to build rapport with clients in a mental wellness setting

Experience working in an outpatient mental health setting is preferred, but not required.

Beneficial Skills & Experience:

COMPUTER SKILLS: ability to keep up the Drop Box folders with all information and skills in following areas: QuickBooks, Excel, Word, Web skills to make changes to the company web site to keep it current, Mac Gmail/google/google calendar.

SCHEDULING: assist with back up support and office manager will know availability of therapists and systems of protocol with cancelation policy and rescheduling clients.

FILING, RECORDS, AND BILLING: maintain all HR files to be current in regard to certifications and licensure renewal. Ability to work with and be a bookkeeper for weekly billing for clients, process refund amounts to clients after Insurance company made payments, supply billing amounts for each client. Insurance verification and weekly reporting.

EMR: ability and experience with Electronic Medical Record and be able to train staff on the EMR system for client notes and client files and be able to explain to new therapists how to navigate all pertinent functions for their position. Enter client info, upload, and label all client documents to the correct file.

Advantages:

• Continuing education workshops and growing organization
• We promote collaboration and communication among our team

About Kindred Connections Therapy Center

Kindred Connections Therapy Center is an award-winning mental health practice located in Englewood, OH. At Kindred Connections Therapy Center, we treat mental health diagnosis with an emphasis on underlying psychological trauma. We work to address not only underlying mental health conditions, but the impacts of trauma, from many different perspectives. We offer outpatient therapy services, school-based therapy, psychoeducation and groups on skill development and social-emotional learning. We continue to strive to help those who are suffering, due to trauma, to re-establish a sense of safety and connectedness in the world by providing multidisciplinary therapeutic services. Our award-winning center has been recognized locally by being honored the NASW-Ohio Agency of the Year in 2018. Kindred is led by our founder who has been recognized as Dayton Business Journal 40 Under 40 and 2019 Daytonian of the Week.

Kindred Connections Therapy Center is an Equal Opportunity Employer that values a diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Contract

Pay: $10.00 - $12.00 per hour

Schedule:

• Monday to Friday

COVID-19 considerations:
COVID-19 Precaution(s): Remote interview process

Virtual meetings
Teletherapy sessions
Work Remotely

Ability to commute/relocate:

• Englewood, OH 45322: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: In person

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