Job Overview

Performs field and clerical duties reading meters and recording water consumption data.

Salary

$33,737.60 - $42,848.00

Ideal Candidate

At least one year of experience in reading water meters as a meter reader or in a data entry position, accurately entering alpha and numeric data. Experience using a computerized handheld, microprocessor, or smart device to read the water meter and recording procedures. Experience using a customer information system configured exclusively for utility account billing. Able to work in a physically demanding and highly diverse position, working outside in a subtropical climate and adverse weather conditions. Ability to follow oral and written instructions; maps or directions and to safely drive a motor vehicle. Possession of a valid Florida Driver's License with a clean driving record.

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below:

• Reads water meters on an assigned walking route and records readings using a portable microprocessor unit.
• Updates automated utility billing system database by entering meter locations, maintenance codes and special account notes.
• Rereads meters where improper readings were submitted for billing.
• Initiates service orders for meter, meter box, and lid repair or replacement.
• Locates and examines meters and connections for leaks and incorrect registration of consumption.
• Makes minor repairs or replacement of damaged or defective meters or boxes.
• Responds to citizen's questions while in the field.
• Prepares schedule of daily meter assignments, weekly inventories, and monthly vehicle inspections.
• Designs maps for use in meter reading and assists in re-sequencing existing routes and new planned communities or subdivisions.
• Assists in the training of new meter readers.
• Performs clerical duties in the office by checking route books, assisting in billing, and preparing form letters.
• Assists in other areas of utilities operations and maintenance as needed.
• Performs related work as required.

Job Specifications

• Knowledge of meter reading practices and procedures.
• Knowledge of water meter installation practices.
• Knowledge of microprocessor meter reading and recording procedures.
• Knowledge of department services and policies.
• Skill in the use of hand tools.
• Ability to design maps.
• Ability to perform minor meter repairs.
• Ability to follow oral and written instructions.
• Ability to perform basic mathematical calculations.
• Ability to accurately enter alpha and numeric data.
• Ability to work outside in a subtropical climate and adverse weather conditions.
• Ability to walk extended distances.
• Ability to lift and carry up to 25 pounds.
• Ability to bend, stoop, kneel or crouch to ground level.
• Ability to enter and exit a vehicle repeatedly during the workday.
• Ability to safely drive a motor vehicle.

Physical Requirements

• Work outside in a subtropical climate and adverse weather conditions.
• Walk extended distances.
• Lift and carry up to 25 pounds.
• Bend, stoop, kneel or crouch to ground level.

Work Category

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the employee sits most of the time, the job is rated for light work.

Minimum Qualifications Required

• Graduation from high school or possession of a GED certificate; AND
• Six months of experience as a meter reader; OR

• An equivalent combination of education, training and experience that would reasonably be expected to provide the job specific competencies noted above; AND
• Possession of a valid Florida Driver’s License.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.