The Mobile Health Unit Medical Assistant supports professional services offered by Eisner’s mobile health fleet. The position works under the direction of the Mobile Health Unit Manager to support community needs through partnerships with local organizations. Together, they are responsible for delivering mobile, high-quality, cost-efficient, culturally sensitive health services, compliance with all federal, state, and local agency policies and procedures, and for the fulfillment Eisner Health’s mission.

The Mobile Health Unit Medical Assistant performs any combination of the following duties under the guidance of a physician or health care provider. Assist in the set-up of the examination area, performing ordered treatments for patients, interviewing patients, measuring, and documenting vital signs in the chart, and other duties assigned by the Mobile Health Unit Manager.

It is expected that all employees demonstrate behavior consistent with the core values of Eisner Health, strategic support goals, and honor all organizational expectations, including, Customer Service, Patient Rights, Confidentiality of Information, Environment of Care, and Eisner health initiatives.

ESSENTIAL DUTIES

This position will be responsible for two significant aspects of the various evidence-based practices: ensuring fidelity to the multiple models and overseeing outcome data. This would include but not be limited to the following responsibilities:

1. Assesses patients, measure vital signs, and obtains pertinent information as required for each event.

2. Records accurate information promptly in the electronic health record.

3. Prepares patient for examination, treatment, and procedures.

4. Explains procedures to patients, answers questions as needed, and calms their anxiety by providing them with additional time and information to make informed decisions.

5. Determine and assess patients’ understanding of the information provided to them.

6. Reviews and obtains informed consent from patients.

7. Check for accuracy of consent/forms before filing into the patient’s electronic health record.

8. Reviews patient’s electronic medical record for completion and accuracy.

9. Assists physicians in the examination and treatment of patients.

10. Anticipates the patient, guardian, and provider’s needs through active listening.

11. Reinforces instructions given to patients by the physician.

12. Provides patients with written or verbal education materials regarding office policies, medication, management of disease, home treatments, and special diets.

13. Administers medication and immunizations. Accurately documents completed information regarding medication/immunization in the patient’s electronic health record and another database registry as needed.

14. Observe the patient’s reaction to drugs and treatments/procedures and report any unusual condition or observation to the physician.

15. Ensure that all orders and office services are completed and submitted for billing purposes.

16. Assists in the follow-up of failed appointments. Notifies patient by mail or phone and documents follow-up in patient’s electronic health record.

17. Collect specimens for testing, label them accurately, and ensure appropriate transport of samples with the right and completed requisition.

18. Maintains and stocks vans with patient care supplies, sterilizes equipment, and keeps work area clean, orderly, and functional.

19. Check, set up the event area, and assist in the opening and closing of the event.

20. Ensures safety of patients and visitors by adhering to all safety rules and regulations.

21. Assists in checking and maintaining emergency supplies in the van by ensuring that all items are replenished once expired and are maintained at appropriate temperatures.

22. Supports the medical providers.

23. Performs other medical assistant functions in the office as needed.

24. Assist in discharging patients from care, placing orders, referrals, scheduling appointments, answering phones, maintaining front desk procedures and back-office supplies, etc.

25. Assist in training and orienting new staff members.

26. Accurately maintain equipment and medication logs daily. Responsible for reporting equipment malfunction/repairs needed.

27. Possess the ability to be flexible to function in all positions of the organization. (Discharge, Float)

28. Recording of patient’s progress, procedures, and other matters:

29. Use, protect, and disclose Eisner Health’s patients’ protected health information (PHI) only according to Health Insurance Portability and Accountability Act (HIPAA) standards.

30. Is an influential team member who is flexible, cooperative, and takes accountability for their actions.

31. Ensures the safety of patients and visitors by adhering to all safety rules and regulations.

32. Maintains effective communication with co-workers and superiors.

33. Adheres to the Attendance Policy of the Center.

34. Possess the ability and flexibility to function in all positions of the department

A. Compliance With Productivity and Documentation Standards

B. Ensure productivity standards are met.

35. Complete all documentation and coding to meet patient needs and requirements for UDS data collection purposes.

36. Participates in Eisner’s “Peer Review” program and provides objective peer assessments.

37. Timely completion of continuing education as required by state licensing regulations.

POSITION REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.

To perform effectively in this position, the incumbent must have:

1. High school graduate or equivalency.

2. Must possess a current CPR Certification.

3. Certification as a medical assistant in the State of California.

4. Certification through the California Family Health Council (CFHC) Basic Health Worker course, recommended.

5. Bilingual in English and Spanish.

6. At least two years’ experience as a medical assistant in an outpatient clinic for adult and adolescent patients.

7. Must be flexible with her/his hours.

8. Computer skills a must.

9. Ability to type 35+ wpm.

10. Electronic health records experienced preferred

11. Ability to read and write consistent with job requirements; cognitive skills as related to the position.

12. Must be able to perform physical requirements of this job including:

a. lifting adult patients

b. constant standing and walking

c. repetitive motion, i.e. computer use

Benefits:

• PTO Accrual rate of 7.08 hours per pay period (26 pay periods per year).
• 8 Paid Holidays.
• 40 hours of paid Jury Duty time per year.
• Medical, Dental, & Vision incurance (PPO option available).
• Health Reimbursement Account.
• Flexible Spending Accounts (Healthcare, Dependent Care, & Transportation).
• Employer-Sponsored life insurance & long term disability.
• 30 covered visits for Chiropractic or Acupuncture visits.
• 401k plan

EEO Statement:

Eisner Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Eisner Health does not discriminate on the basis of race, religion, color, sex, gender identity, gender expression, sexual orientation, age, disability, national origin, or veteran status.

Job Type: Full-time

Pay: $17.35 - $27.60 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift

License/Certification:

• Medical Assistant Certification (Required)

Work Location: Multiple Locations

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