MVD Customer Service Representative Job at Arizona Auto License Services
CSR-(Laveen)-Customer Service Representative
Laveen, AZ
Full-time
Salary: $32,480.00 to $44,180.00 /yearly plus retention bonus
Arizona Auto License is an Authorized Third Party motor vehicle provider and insurance agency. As an authorized third party provider, we offer vehicle registration and driver license services as well as auto insurance. We have five locations in the west valley and growing (Laveen). No experience necessary paid training on the job. If interested in carrier opportunities apply at AZAuto.biz
Customer Service Representative Duties and Responsibilities
- Manage and prioritize multiple concerns simultaneously.
- Provide appropriate and correct information to incoming customer order status and product knowledge requests.
- A positive attitude, even when faced with misplaced criticism or frustration.
- The ability to learn quickly and move on from both success and failure.
- Provide timely feedback to company management regarding challenges or customer concerns.
- Listen, document, and help resolve conflicts with customers.
- Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.
Customer Service Representative Requirements and Qualifications
- High School diploma.
- Previous customer service experience.
- Computer experience and aptitude.
- Clean MVR(Motor Vehicle Record) No suspensions, revocations in the last 39 months.
- Patience in dealing with confused or irate customers.
- Problem-solving skills, and the ability to think under pressure.
- Commitment to continuing education about the company, products, and services.
- Motivated individuals
If interested in carrier opportunities apply at AZAuto.biz
ABOUT THE JOB:
-Immediate Openings
-Evenings and Weekends required
apply at www.azauto.biz
Job Type: Full-time
Pay: $34,800.00 - $44,180.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
License/Certification:
- Driver's License (Required)
Work Location: In person
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