Night Audit Executive Job at Holiday Inn & Suites - Drexel Hill, PA
Holiday Inn & Suites - Drexel Hill, PA Drexel Hill, PA 19026
Job Description: This position requires a motivated, dependable, and detailed-oriented individual with good computer skills, who can multi-task and demonstrate a guest-focused attitude while responding quickly to guest needs. Our team members are positive individuals who know how to exceed guest expectations while maintaining an exceptional level of hospitality and professionalism.
Responsibilities:
- Greet arriving guests, assign rooms, make keys, and collect guest payment and billing information in a friendly and welcoming manner
- Ability to work on a computer, answer phone calls, and handle walk-ins for guest reservations, cancellations, check-ins, check-outs, and processing guests payment and billing information
- Providing outstanding service by listening and handling guests needs and requests in a quick and timely manner
- Communicate with all departments to ensure a smooth and well-run operation so that each guest has the best experience possible
- Acknowledge the guest as they are leaving the hotel in a friendly manner
- Running night audit reports, then printing and providing general manager with proper report sheets What we are looking for:
- Hotel experience preferred but not required.
- Commitment to excellence
- Dependable and enthusiastic work ethic
- Attention to detail
- Friendly personality
- Positive attitude Benefits:
- Competitive pay • Paid time off • A fun and respectful workplace • Opportunity to grow and develop • Great hotel discounts worldwide
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: One location
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