Job Description/ Lobby Attendant

Maintains hotel premises in a clean and orderly manner; assisting both the Housekeeping and Hotel Front Office with delivery of guest special requests, supplies and/or linens also assists the Housekeeping Department with Cleaning of lobby and corridors.

• Stock linen closets and guestrooms with amenities and supplies for Room Attendants; assist supervisors with heavy items delivered from vendors. Transports dirty glasses to the kitchen for Dishwasher, once clean, polish glasses and return to Housekeeping.
• Responds to guest requests such as delivery of housekeeping supplies in a timely and efficient manner. Greeting and acknowledging guest in a courteous and friendly manner.
• Re-arrange and moves furniture as requested and prepares sample rooms for Sales tours.
• Collects soiled linens for laundering and transports as needed to the laundry room.
• Participates in Housekeeping programs such as mattress rotation, duvet maintenance, deep cleaning and quarterly inspections.
• Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, pool area making sure to wipe down tables and lounge chairs, stock pool towels, both inside and outside (in season), checks restrooms throughout the shift making sure they are stocked and clean. Cleans the fitness center, disinfects machines, and washes mirrors, windows, sweeps and mops every day. Cleans vending areas, wiping down ice machines and straightens common area furniture as need.
• Washes walls, ceiling, woodwork, windows, (first floor) patio, lobby area and hallway and especially entranceway doors, door panels, and sills. Vacuums rugs, dusts lobby furniture, sweeps and mops. Immediately reports any emergencies, injuries, missing articles, damages, mechanical problems, and safety hazards.
• Empties wastebaskets, ashtrays, cleans, and removes debris from the driveway and parking lot, transports trash and waste to disposal receptacles. Walks stairways to check and remove debris, vacuum, and clean hand rails
• Delivers television sets, ironing boards, cribs, and rollaway beds to guestrooms upon request;
• Respond to guest requests, concerns, and problems to ensure guest satisfaction and impress guests with quality and timely service in a friendly and efficient manner
• Perform duties of Lobby Attendant, Turndown Attendant, or Laundry Attendant as assigned.
• Practices safe work habits, wear protective safety equipment, follow standard operating procedures and OSHA Guidelines.
• Promptly turns into housekeeping management and all articles left in guestrooms after checkout for entry into lost and found.
• Comply with attendance rules and be available to work on a regular basis in uniform with nametag. Be well versed and informed regarding hotel facilities and services to assist guests as appropriate.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Weekend availability

Ability to commute/relocate:

• Ithaca, NY 14850: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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