Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions:

* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

* Offer product samples to help customers discover new items.

* Inform customers of natural food specials.

* Recommend natural food items to customers to ensure they get the products they want and need.

* Check product quality to ensure freshness; review “sell by” dates and take appropriate action.

* Label, stock and inventory department merchandise.

* Report product ordering/shipping discrepancies to the department manager.

* Stay current with present, future, seasonal and special ads.

* Observe scheduled shift operating hours.

* Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.  Demonstrate creative merchandising.

* Maintain high standards of performance.

* Keep displays fully stocked and conditioned according to department standards.

* Must have extensive knowledge of nutritional product information.

* Maintain displays and special promotions appropriately.

* Assist with building displays and special promotions.

* Assist with breaking down loads and stocking assigned sections.

* Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.

* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

* Notify management of customer or employee accidents.

* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

* Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

* Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

* Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

* Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

* Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

* Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

* Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

* Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

* Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

* Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

* Ability to handle stressful situations

* Effective communication skills

* Must be able to meet the minimum physical demands of the position

* Knowledge of basic math: counting, addition, and subtraction

* Must be 18 or older

Desired Previous Job Experience:

* Retail experience

* High school diploma or equivalent

* Second language: speaking, reading and/or writing

Potential Career Path from this Position:

* Drug/GM Manager

* Other Clerk positions

Physical Demands:

* Lifting up to 75# from 12” to waist throughout shift.

* Lifting up to75# from waist to shoulder throughout shift.

* Lifting up to 40# from shoulder to overhead throughout shift.

* Lifting up to 75# from floor to waist throughout shift.

* Lifting up to 75# from floor to shoulder throughout shift.

* Lifting up to 40# from floor to overhead throughout shift.

* Team lifting over 100+# from floor to shoulder throughout shift.

* Objects lifted using both hands include product, cases of product, and supplies.

* Pushing and pulling carts, six wheelers and pallet jacks.

* Gripping with handgrip throughout shift.

* Reaching at arm’s length throughout shift.

* Rotation of trunk in all directions throughout shift.

* Squatting and stooping throughout shift.

* Forward bending throughout shift.

* Wrist position of neutral and palm down and palm up throughout shift.

* Static reaching with both hands throughout shift.

* Static crouching throughout shift.

* Kneeling throughout shift.

* Constantly standing and walking on concrete, mats, carpet, and asphalt throughout shift.

* Climbing ladder and stairs.

* Operating a pallet jack.

* Using hands to finger, handle and/or feel objects, tools or controls.

Length of Work Day/Week

8-12 hour shift with break at 2-hour intervals. Workweek 40-48 hours.

Other Job Requirements

* Basic Math

* Seeing

* Touch

* Hearing

* Reading English

* Writing English

* Speaking English

Environment

Inside of a building.

Disclaimer

The physical requirements, job duties, elements, responsibilities, skill, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and may not be all of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or as the work environment requires.

Job Types: Full-time, Part-time

Pay: $15.00 - $19.30 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Heber City, UT 84032: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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