Job Summary: The Nursing Supervisor is responsible for direct and indirect patient care and education. S/he supervises the nurse's RN/LVN’s, nursing process, and utilization. The Nursing Supervisor also assists clinic leadership with clinical quality assurance measures.

Under the direction of the Director of Nursing, Specific Tasks/Duties Include:

• Assists with meeting the needs of complex medical patients, including assessment, education, referrals, and follow-up care. This may involve face-to-face, phone meetings, and a review of electronic messaging and media.
• Provide Nursing care including but limited to administering medications and treatments in compliance with a medical provider’s orders, Santa Rosa Community Health’s Policies, and State of California guidelines.
• Performs the interpretation of information obtained from clients and others including the health care team, and documents all clinical care in the patient’s electronic medical record.
• Participates with the clinical leadership team to improve quality of care to the patients and infection control.
• Responsible for supervising the RN/LVN’s clinical performance and efficiency in compliance with SRCH policies and procedures.
• Coordinates activities by scheduling work assignments, setting priorities, and directing the work of Nurses.
• Assists the Director of Nursing to identify staff development and training needs.
• Orient and train new Nurses.
• Coordinate with clinic managers’ nurses’ schedules, adjust and reassign for sick call in and PTO.
• Assist clinical leadership in the evaluation and development of the nursing role within the care team.
• Work with Director of Nursing to coordinate, quality improvement, infection control practices, and accreditation standards.
• Performs related duties as requested.

Minimum Requirements:

Education:

• Current California RN license.
• Current CPR card.

Experience:

• 2 years of experience with direct patient care in an outpatient setting preferred.
• Minimum of 1 year of experience in a lead nurse or coordinator position.

Knowledge and Skills:

• Good knowledge of the nursing process and critical thinking abilities.
• Knowledge of electronic medical records and tracking systems.
• Strong written and verbal communication skills, including communication through electronic means.
• Demonstrated computer/keyboard proficiency and Experience with Microsoft Office applications. including Outlook, Word, Excel, and PowerPoint.
• Demonstrates knowledge of compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
• Complies with HIPAA policies.
• Strong interpersonal skills. Ability to be sensitive with persons of various social, cultural, economic, and educational backgrounds.
• Ability to work in a fast-paced environment.
• Strong organizational skills with the ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Good judgment, problem-solving, and decision-making skills.
• Ability to work independently and as part of a medical team.
• Fluency in English and Spanish (speak, read and write) preferred; may be required at certain sites.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to twenty (20) pounds.