Nutritional Services Associate (Dietetics) Job at Fairview Health Services

Fairview Health Services Minneapolis, MN 55455

$20 an hour
Overview:
Fairview Health Services is looking for a Nutrition Services Associate on the University Medical Campus (East Bank) in Minneapolis, Minnesota. This position pays $20/hour, and may increase based education and previous experience.

The Nutrition Services Associate assists in providing and maintaining a high level of patient satisfaction, through diet explanations, and correction and adjustment of patient menus. Complete calorie counts, diet profile updates and other diet office responsibilities as needed. Serves as a liaison between diet office staff, kitchen supervisors and clinical dietitians to enhance communication and improve patient satisfaction. Nutrition Services staff directly influences the patient, guest, and staff experience by preparing and serving the food that sustains everyone through their healing or their work. There is excellent opportunity to engage directly with patients and/or staff, and an opportunity to work together on a team of engaged employees.

Location: UMMC East Bank, located in Minneapolis
Hours: 48 hours biweekly
Schedule: day/evening shift

Sch
edule:

Week 1:
Monday 2:30pm - 6:30pm
Tuesday 2:30pm - 6:30pm
Thursday 2:30pm - 6:30pm
Friday 2:30pm - 6:30pm

Week 2:
Monday 2:30pm - 6:30pm
Tuesday 2:30pm - 6:30pm
Thursday 2:30pm - 6:30pm
Friday 2:30pm - 6:30pm
Saturday 6:00am - 2:30pm
Sunday 6:00 am - 2:30pm

This position is eligible for benefits! To find out more about what excellent benefits we offer at Fairview, including medical, dental insurance, PTO, 401k/403b, click here!

At any time, you may also check your application status online in your Fairview applicant profile at this link .
Responsibilities/Job Description:
  • Visits patients with diabetes, modified diets, food allergies, multiple food intolerances or preferences as well as those with appetite and intake problems as assigned.
  • Adjusts menus to ensure that the diet order is accurately followed, offers alternate food choices or textures based on cultural and age specific needs and communicates all changes with the patient and/or family
  • Visits patients who have been deemed “Appropriate with Assist” for room service.
  • Educate patients on their special diets based on specialized diet comprehension proficiency.

  • Collaborates with patient and family members.
  • Supervises tolerance, intake, and appetite of all assigned patients, including those receiving nutritional supplements or daily
  • Snacks, Communicates to the dietitian
  • Accurately posts and calculates calorie counts
  • Assures all actions are based on ethical principles; relevant policies/procedures; proven efficiency; past experience; patient/family requests and values; and legal parameters
  • Identify problems suitable for root cause analysis and develop appropriate action plans to improve quality of services and products.

  • Regular meetings with management team to discuss progress and plans.
  • Develop projects (e.g. menu changes, communication tools) to enhance patient satisfaction
  • Communicates and receives verbal and written information in a clear, concise, accurate and timely manner.
  • Verbal conferences with dietitians and patient services team to discuss patient care needs.
  • Uses appropriate communication strategies to identify patient/family needs and for dissemination of information, education and support.
  • Completes telephone etiquette assessment
Qualifications:
Minimum Qualifications to Fulfill Job Responsibilities:

Required Experience:
  • 1 year of customer service experience

Preferred Education:
  • Enrolled in or completed: health-related 2-year, or 4-year degree/program
Preferred Experience:
  • 1 year of health-related, patient services experience
Preferred - License/Certification/Registration
  • Registered Dietetic Technician

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



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