Office Assistant Job at Helados La Tapatia

Helados La Tapatia Fresno, CA 93722

  • Job Description

Attend to visitors and deal with inquires on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Job Tasks and Responsibilities:

  • Answer telephone, screen and direct calls to the correct person with professionalism.
  • Assist the drivers with information about sales, last day of service, customer address or open balance.
  • Take and relay messages to each department (For drivers, post them on the dry board in the sales room).
  • Welcome and greet visitants from companies or organization.
  • Direct persons to correct destination.
  • Deal with queries from the public and customers.
  • Make sure visitors sign in on the Visitors Log Sheet.
  • Provide general administrative and clerical support.
  • Prepare correspondence and documents.
  • Receive and sort mail and deliveries to the correct department or person.
  • Organize conference and meeting room booking.
  • Monitor and maintain office equipment with supplies and repairs.
  • Control inventory relevant to reception area.
  • Tidy and maintain the reception area.
  • Use of email, fax, copies or scan documentation into the Company data base.
  • Receive and document customer complaints or comments.
  • Assist other office staff with special projects.

Data Entry

  • Create Invoice in Quick Books.
  • Create Reports and Deposits Slips for Routes
  • Verify that all the stores are following their terms
  • Separate Paid/Not Paid invoices submitted to your mgr for review on daily basis.
  • Have an open invoice report as a route list ready on Monday for each Driver in the routes assigned to.
  • Assist on providing documentation to the Route Sales Drivers or Supervisor.
  • Make copies or print Price Tags for freezers.
  • Separate paid/not paid invoices for Accounts Receivable.

Cash Receivable(Registers)

  • Must count money on registers every day, first thing in the morning.

Red Book Inventory

  • Work with drivers/Supervisors, Coordinator, and managers to clarify and discrepancies.
  • Keep track of invoices in Red Book
  • Received red book everyday and make sure there are not missing invoices.
  • Report any missing invoices to Supervisor and Administration.
  • Utilize computerized accounting software program (Excel, Word, and QuickBooks) to perform duties and responsibilities.

*

  • Generate Accounting Statements and reports.
  • Research cash receipts, coding and posting of receipts.
  • Prepare daily bank deposits.
  • Researcher and unallocated cash.
  • Updates receivables by totaling unpaid invoices.
  • Oversees client trust accounts, accounts receivable write-offs and payment reversals.
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers
  • Develops automated spreadsheets.
  • Operate office equipment including personal computer, copiers, fax machines and 10-key calculator.
  • Organized and maintains up to date financial records.
  • Provides monthly financial and managements reports.
  • Maintains telephone and personal contact with attorneys, staff and vendors on receivable matters as directed by manager.
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department
  • Assists in financial management and analysis, as requested.
  • Reads, uses and is familiar with computer systems manuals and procedures, maintains and updates procedural manuals as needed.
  • Keep track and process accounts and incoming payments in compliance with financial policies and procedures
  • Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data.
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
  • Facilitate swift payment of invoices due to the organization by sending bill reminders and contacting clients with outstanding accounts
  • Generate financial statements and reports detailing accounts receivable status Requirements.
  • Reconciliation of HLT banking account ( Wells Fargo Bank)
  • Protects organization's value by keeping information confidential.
  • Run reports every Friday on Open Invoices, for the Sales Supervisors. Every Friday must have the following reports:
  • Run Open invoices reports for every single route sales. Have them ready for their supervisors at the end of the day.
  • Provide reports for NSF on checks from customers. Needs to send to driver that collected, cc supervisor, coordinator, CEO.
  • Generate Statements reports for open invoices for the ALL customers (Send them by mail, fax or email) following with a phone call to make sure they received the documents. Chain stores may vary.
  • Run Statements for all the independent distributors with open invoices and collect payments.
  • Follow up on customers who file Bankruptcies’.
  • Updates job knowledge by participating in educational opportunities.
  • Other duties might be assigned by the Administration.

Assistance to Quick Books

  • Will provide assistance and teaching to office personal
  • Quick Book entry and or deposit input to vendors
  • Maintain clean up to Quick books pricing, duplicate accounts, etc
  • Price verification and or updating price level / Lace up sync to QB
  • Work with HLT CPA, Gary Wolf and or firm / Firm will provide assistance to AP

Private Distributors

  • Invoicing distributors
  • Taking and generating Invoices per private distributor
  • Collections of all private distributors
  • Taking Orders / Pre Orders
  • Set Pricing for Private Distributors
  • Other duties might be assigned by administration.

Job Types: Full-time, Temporary

Pay: $15.50 - $16.00 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Fresno, CA 93722: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • QuickBooks: 1 year (Preferred)
  • Microsoft Excel: 1 year (Preferred)
  • Accounts payable: 1 year (Preferred)
  • Accounts receivable: 1 year (Preferred)

Work Location: One location




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