Office Assistant (Office/On-site) Job at State of Connecticut - Department of Mental Health & Addiction Services
State of Connecticut - Department of Mental Health & Addiction Services Hartford, CT
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The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified individual for the position of Office Assistant (PCN 26898) to join our team. This position will work within our Medical Record Department at Capitol Region Mental Health Center.
POSITION HIGHLIGHTS:
- Work Schedule: Monday - Friday
- Work Hours: Full-time, 40 hours per week
- Work Shift: First shift, 8:00 a.m. - 4:30 p.m.
- Location: Capitol Region Mental Health Center, Hartford, CT
State of Connecticut employees participate in a competitive comprehensive benefits plan that includes:
- Industry leading health benefits with medical and dental coverage
- Generous paid time off, include 13 paid holidays per calendar year
- Extensive pension plan and supplemental retirement offerings
- Retirement healthcare offerings
- Professional growth and development opportunities
- A healthy work/life balance!
WHAT YOU'LL BE DOING:
- Provide clerical services at the front desk for operations for a large behavioral health outpatient clinic
- Welcoming and registering visitors and clients as they present for meetings and appointments
- Electronically checking entitlements, determining the status of the entitlement, notifying staff that people are waiting for them and assisting in maintaining a safe and welcoming environment in the waiting area
- Answering incoming calls to the agency and transfers based on need or concerns and/or provides general information and referrals
- Entering data into various reports, fax documents, file as needed, deliver office mail, maintains inventory and orders supplies as needed for two clinical teams
MORE ABOUT THE AGENCY AND FACILITIES:
The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.
Capitol Region Mental Health Center is a community based mental health center, operated by the Connecticut Department of Mental Health and Addiction Services, which provides an array of innovative clinical and community support services to individuals with a psychiatric disability, in many cases with co-occurring problems of substance abuse. Our mission is to partner with persons in recovery to ensure access to high quality and culturally competent person-centered behavioral healthcare services.
Selection Plan
This position may be subject to Federal requirements for COVID-19 Vaccination Immunization.
To Apply:
- In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
- In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
- This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
- Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
- Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:
- Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
- Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Joseph K. Fried at Joseph.Fried@ct.gov, 860-924-7053.
FOR ASSISTANCE IN APPLYING:
Please visit our 'Applicant Tips on How to Apply' page.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.
EXAMPLES OF DUTIES
Performs the full range of general clerical duties as described in the following areas:
- TYPING:
- Types a variety of materials in relation to other duties or as assigned;
- Enters and retrieves data on computers, tablets, and other electronic equipment.
- FILING:
- Sets up and maintains office procedures, filing and indexing systems and forms for own use.
- CORRESPONDENCE:
- Composes routine correspondence.
- REPORT WRITING:
- Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).
- INTERPERSONAL:
- Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority;
- Responds to inquiries from other work units or departments/agencies;
- Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
- May lead lower level employees in carrying out assigned clerical functions.
- PROCESSING:
- Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
- Processes a variety of documents in determining routine case status;
- Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
- Processes purchase requisitions/purchase orders for subsequent action;
- Prepares payment lists and billing invoices;
- Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
- Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc.;
- Figures payments, costs, discounts and adjustments using prescribed methods and formulas;
- Receives monies in various forms such as cash, checks and money orders and prepares for deposit;
- Maintains inventory and orders supplies;
- Uses a variety of electronic equipment to perform job functions;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of office systems and procedures including proper telephone usage and filing;
- Skills
- basic interpersonal skills;
- oral and written communication skills;
- in performing arithmetical computations;
- Ability to
- perform a full range of clerical tasks;
- operate office equipment which includes computers, tablets, and other electronic equipment;
- operate office suite software;
- schedule and prioritize workflow;
- read and interpret complex instructions.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years of general clerical work experience.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience.
PREFERRED QUALIFICATIONS
- Bilingual in English/Spanish
- Experience working in an organization providing mental health services, in a clerical capacity
- Experience working in a fast-paced, behavioral health environment
- Experience maintaining professional behavior when dealing with clients who may present as behaviorally challenged
- Experience performing work with Microsoft Office programs, including: Microsoft Word, Microsoft Outlook, and Microsoft Excel
SPECIAL REQUIREMENTS
Persons having responsibility for supervising or observing the behavior of inmates or custodial individuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.
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