Job Introduction: Job Description Summary:
Job Summary: Essential Duties and Responsibilities: - The daily processing of claimant appointment packets to include all printing, stuffing, and shipping; - The daily processing of sending out CAPS to each Veteran for appointments scheduled via email, FedEx, USPS, or Express mail - Sending out CAPS to each Veteran for appointments scheduled via email, FedEx, USPS, or Express mail - Maintaining inventory of critical supplies for printer. - Strict adherence to time schedules and timelines; - Responsible for resending CAPS that are rejected due to incorrect address, relocating or never receiving notice. - Adhere to company’s Standard of Conduct at all times - Respond in a timely manner to requests to resend CAPS for appointments scheduled via email, FedEx, USPS, or Express mail - Ensure all emails sent to the shared Diagnostic CAPPER inbox are handled, or passed to correct person to handle the email. - Carefully inspects each Veteran name and address to ensure accuracy and consistency with system information. Additional Duties and Responsibilities: - Attend meetings as required; - Ability to lift boxes and supplies weighing 20- 30 lbs.; - Must abide by HIPAA regulations by maintaining confidentiality of records and personal information; - Read and respond to emails in a timely manner; - Other duties as assigned. Knowledge/Skills/Abilities: - Good to moderate computer skills. - Advanced analytical skills and detail- oriented; - Advanced reading and comprehension abilities; - Advanced written communication skills, to include excellent grammar; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines. Working Conditions: - Normal office environment with some exposure to moderate noise from office equipment and/or generated by staff members Minimum Qualifications: - High school graduate; some college preferred Education and Experience Requirements: MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency: Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.