Office Specialist 2 in Boardman, OR Job at Department of Human Services
Initial Posting Date:
01/27/2023
Application Deadline:
02/13/2023
Agency:
Department of Human Services
Salary Range:
$2,823 - $4,073
Position Type:
Employee
Position Title:
Office Specialist 2 in Boardman, OR
Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Would you like an opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that is passionate about serving children, families, and communities? If so, we’d love to hear from you!
We are seeking an Office Specialist 2 to join our office in Boardman, OR.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
- When you join the
ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
- Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
- We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The
Equity North Starhas four points that explain the agency's goals related to equity, inclusion, and racial justice.
- We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and
competitive benefits packagesincluding health, dental, vision and much more!
- If you have federal student loan debt or are thinking of going back to school, then you might benefit from the
Student Loan Forgiveness Program. If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
What you need to qualify
- Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR
An Associate's degree; OR
Graduation from a private school of business with a certificate AND one year of general clerical experience.
Agencies may supplement the minimum qualifications to require specific knowledge and skills as specified in the Classification Specification.
Agencies may supplement the minimum qualifications to require specific knowledge and skills as specified in the Classification Specification.
Essential attributes
We are looking for candidates with: Please note a cover letter is required.
- Ability to remain consistently organized, utilize time management skills to meet deadlines and prioritize assignments.
- Excellent verbal and written communication skills with attention to detail and tactfulness
- Experience explaining rules, regulations, and procedures for a program/service.
- Experience using Microsoft Suite, Outlook, Experience with computers including processing, entering, and verifying detailed data.
- Experience communicating with and resolving conflicts/disputes with clients or customers.
- Experience working with individuals of a diverse population.
Please be sure to clearly describe how you meet these attributes within your application materials. A cover letter is encouraged in your application as this will help us understand how you meet the minimum qualification and essential attributes for this position. These attributes will be used to determine which candidates will be selected to move forward in the process. Make sure to read the ‘How to Apply’ section for any other requirements.
Your duties at a glance
As an employee working within the
Child Welfare Program
, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare
Vision for Transformation
that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.
As an Office Specialist, you will:
- Share general office duties including front office coverage, answering a multiline phone, taking, and delivering messages, tracking caseworkers’ whereabouts, responding to inquiries and needs of clients and the public, incoming and outgoing mail duties.
- Assist with management of state vehicles, check in/out, reserve, maintain logs and assist with services and/or repair.
- Treat clients, partners, and co-workers with respect and dignity, especially when dealing with clients of a hostile or apprehensive nature.
- Attain a thorough knowledge and strict observance of confidentiality policies regarding the client information.
- Ability to multi-task and perform accurate detailed work despite frequent interruptions
- Ensure Ricoh copy/fax machines are full of paper for printing daily, order toner, call/email for maintenance and repair of the machines.
- Work with highly confidential documents: enter data, edit, and distribute correspondence, file court reports and other case documents as needed.
- Visa SPOTS card holder- purchase, maintain and balance monthly spreadsheet; purchasing for client’s needs, office supplies, and as requested by a manager or a caseworker
Working conditions
- This role will be positioned in the office and working hours will be Monday – Friday from 8:00 a.m. – 5:00 p.m.
- You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their anger or other unexpected emotions impacted by drug use, cognitive impairments, or other factors.
- Walking into stressful situations that may require quick decision-making skills to ensure safety of those being serviced and own physical safety. This may also be trauma inducing.
How to apply
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
- Please upload a resume or complete the Workday history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- A cover letter is not required for this application. However, you may attach one if you wish. This may help the manager understand better how you possess the essential attributes.
- Current State of Oregon employees: Apply via your employee Workday account.
- If you are not a current State of Oregon employee: view this
application instructional video.
- After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
Additional requirements:
- Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Helpful information
- This position is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies.
- Have questions about Workday, and want some tips on understanding the state application process? Check out our
Oregon job opportunitiespage.
- If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Surbhi Singh via email
Surbhi.Singh@odhs.oregon.gov. Please be sure to include the job requisition number.
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