JOB SUMMARY: The Relief Advocate will be on-call to fill in for the Victim Services Advocates as needed.

DUTIES & RESPONSIBILITIES:

• Ensure that the shelter is secure and oversee safety needs of residents.One security check per shift
• Complete resident intakes and orient new residents to the shelter.Make sure that all new residents get a tour, welcome packet, explanation of programs and make sure all initial paperwork requirements are met
• Answer, respond to and screen crisis telephone calls.
• Enforce shelter/house rules and assign chores to residents.Advocate must be willing to engage in healthy communication styles with residents to help them participate successfully in the program.
• Maintain accurate data and confidential resident files.Must update data every day at the end of the shift

Must provide solid information/updates to the next incoming advocate

• Maintain cleanliness and operation/upkeep of shelter.Advocate must be willing to help clean staff bathroom & community living spaces of shelter

Must make calls to maintenance, share information about maintenance concerns with other staff and management so any repairs needed can be made.
Make sure the shelter has food and any household or other items needed, and help manage food storage and take care of subsistence foods that are brought into shelter for the residents.

• Provide peer counseling to residents and record interactions.Advocate must meet with every resident to ensure that participants are receiving support and getting any advocacy needed to help meet goals.
• Refer residents to proper community service organizations and assist in utilization of available resources.
• Provide groups for residents.Provide formal and informal support groups for residents.
• Participate in weekly staff and/or shelter meetings
• Attend training as required.
• Perform other duties as required by supervisor(s).
• Participates in regular supervisory meetings and all required training.

OTHER RESPONSIBILITIES:

• Participates in all appropriate training functions.
• Must be willing to attend meetings, provide direct-service advocacy & do minimal public speaking
• Receive training for on-call advocacy and work on-call status and overtime in addition to regular hours

WORK ACTIVITIES

• Develops and maintains constructive and cooperative working relationships with others.
• Uses computers and computer systems effectively to develop documents and formal business communications, enter data, create spreadsheets, and process information.
• Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
• Researches, observes, receives, and otherwise obtains information from all relevant sources.
• Encourages and builds mutual trust, respect, and cooperation among team members and facilitates members of a group to work together to accomplish tasks.
• Develops specific goals and plans to prioritize, organize, and accomplish work.

SKILLS & ABILITIES:

• Communicates effectively orally and in writing as appropriate for the needs of a diverse audience.
• Able to read, comprehend and follow established regulations and policies and procedures.
• Able to establish excellent rapport with people of diverse cultures and belief systems.
• Possesses negotiation abilities to bring others together to try to reconcile differences.
• Monitors/assess performance of self, other individuals, or organizations to make improvements or take corrective action.
• Possesses judgment and decision making abilities to evaluate the relative costs and benefits of potential actions to choose the most appropriate one.
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

JOB CONDITIONS:

• Agency is a mandated tobacco, drug and alcohol free workplace.
• General office environment, shared office space.
• Daily use of computer and phones.
• Able to endure and balance work fluctuations, deadlines, and interruptions; must be able to work weekends, and long hours during occasional peak work periods.
• Occasional travel to Bethel, Anchorage and Lower 48 for training.
• Performs physical activities such as lifting, walking, stooping, and handling of materials.
• Must know proper lifting techniques and be able to lift and carry up to 35 pounds.

EMPLOYMENT REQUIREMENTS:

• Responsible work ethic with reliable attendance.
• Yup’ik Speaker Preferred
• Experience working in residential facility preferred
• Knowledge of domestic violence, sexual assault, substance abuse preferred
• Must be willing to receive training for on-call advocacy and work on-call status and overtime in addition to regular hours
• Must be able to pass background check
• Ability to exercise good judgment, courtesy and tact.
• Willingness to model sober and non-violent behavior on and off the job.
• Must demonstrate sound judgment, professional boundaries and ethics and ability to maintain confidentiality.
• Agency recommends annual TB screening and physical as part of employee’s personal wellness plan (Recommendation – Not a requirement of this position)

Job Type: Full-time

Pay: $22.27 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person

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