Modulist, a cutting-edge media services company which is a division of Forum Communications Co., is hiring a full-time Operations Associate to join our customer success team. Come be a part of a new media company that is transforming paid content for local media nationwide. As part of the team you will manage specialty content accounts, including coordination of production, proofing, editing of content and meeting deadlines.

Additional responsibilities include:

• Representing publications, submitters, and the Modulist brand.
• Empowering customers to utilize our online portal.
• Developing positive relationships with users and publication partners.
• Engaging in special projects that grow company success.
• Assist in the copy editing of content for paid content clients.
• Assist with processing of paid obituaries/death notices and other forms of paid content.
• Proofreading and editing in accordance with company policies.
• Processing user-generated content.
• Communicating with production teams to facilitate publication.
• Answer telephone, screen and direct calls.
• Provide general administrative and clerical support including data entry.
• Other duties as assigned.

Position Requirements:

• Exceptional customer service skills.
• Experience in proofreading and editing required.
• Multimedia experience desired.
• Excellent grammar, spelling and typing skills are a must.
• Basic knowledge of computers and various programs.
• Must be able to multitask, juggling many different projects for a fast-paced multimedia environment.
• Accuracy and attention to detail are a must.

At Forum Communications Company, our legacy is deeply rooted in harnessing the power of communication to connect and inform people in the communities we serve. Since 1917, everything we do is driven by creating and sharing information, ideas and insights.

Today, we're a leading media and technology company that's home to a family of people whose passion and purpose is fueled by collaboration and innovation. We believe in supporting each other, working hard towards common goals and having fun.

Come for the perks: Excellent employee culture, competitive pay, 401(k), company-paid volunteer time, health and wellness initiatives for all employees. Additional perks for full-time positions include: comprehensive benefits package, generous paid time off, paid holidays and paid time off for birthday, paid parental and pregnancy disability leave for qualifying employees.

Stay for the people: Family-owned and operated since 1917, development and growth opportunities, inclusive, creative culture, safe working environment, employees of all ages and backgrounds, positive collaboration.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.FCC currently does not offer employer sponsorship.