Job Summary

Keystone Management is seeking an Operations Coordinator to provide full-time management of business logistics to ensure our client account runs smoothly. As an operations coordinator, this position oversees employee scheduling, monitors projects, inspects equipment, and ensures all deadlines are met. This role will work closely with employees, management, and our client.

This position is responsible for scheduling services at multi-client locations, managing field staff communications, validating service completion, and ensuring the availability of proper materials, equipment and supplies. Also, includes maintaining daily reports to ensure contract compliance.

Strong computer skills required. Significant telephone coordination with clients and vendor management required. Must be self-motivated, flexible and proactive while working in a fast-paced demanding customer environment. Additional qualifications include excellent interpersonal and project management skills, as well as prior work experience in a similar industry.

Essential Functions

• Ability to visit multi-client locations during business and non-business hours to include evenings and weekends as requested
• Validate periodic task requirements with the client and ensure the availability of proper resources
• Schedule and Coordinate with vendors to complete periodic services
• Create a safe working environment to reduce accidents and injures
• Control project expenses, supply orders, equipment and overall site inventory, submit receipts and invoices to appropriate personnel
• Track project deliverables using appropriate tools
• Monitor, prepare and submit reports defining project progress, problems and solutions
• Implement and manage project changes and interventions to achieve project success
• Communicate daily with the Keystone Leadership; send weekly project status communication via PowerPoint and Excel
• Establish and maintain a positive relationship with clients, partners and vendors
• Interact with clients daily to obtain feedback on services and special needs; troubleshoot potential problems and concerns
• Ensure compliance with clients’ company policies and procedures
• Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned projects
• Ensure that timecards for the team are accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies
• Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees
• Must be able to independently think through and problem solve with minimum involvement with leadership
• Manage maintenance on equipment
• Perform other duties as assigned

Education and Experience

• Bachelors’ Degree Business Administration, Project management, Program Management or Operations Management.
• 3-5 years’ experience in operations coordinating related work a plus
• Knowledge of scheduling and project management techniques
• Knowledge of equipment and machinery used on custodial or facility management contracts a plus.
• Proven experience in leading people.

Requirements

• Must be able to comply with a background check as required by the agency
• Atlanta area site travel is involved
• Must pass a drug test
• Must pass a driving record and background check
• Valid driving license required
• Flexibility to be present for all shifts to support the team and or building as needed
• Must be proficient with the following software – Outlook, PowerPoint, and Excel
• Willing and able to learn how to operate, drive and maneuver company truck and attach trailer
• Willing and able to learn how to operate boom and scissor lift, up to 60 feet as needed (will provide certification)
• Must be able to lift 50 pounds
• Must be able to stand, sit, bend, walk, push, pull, carry and reach

Key Competencies

• Critical thinking and problem-solving skills
• Customer relations management
• Data management
• Planning and organizing
• Decision making
• Strong relationship-building skills
• Strong communication skills
• Strong leadership skills
• Conflict management
• Teamwork
• Adaptability
• Stress tolerance

Benefits:

• Paid Time-Off·
• 401K
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Accidental Death and Dismemberment Insurance
• Company Referral Program
• Educational Reimbursement Program

Keystone Management is an Equal Opportunity/Affirmative Action employer. It is our policy to employ qualified applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, genetic information, or other protected status.