Manhattan Area Chamber of Commerce
OPERATIONS COORDINATOR

Job Description

Division: Administration
Supervisor: Director of Operations

Summary
Provide executive level administrative and operational support to the organization. The role and responsibilities of the Operations Coordinator includes, but is not restricted to, the following:

• Maintain appointment schedules. Arrange, coordinate and schedule meetings, conferences and travel.
• Read, research and route correspondence
• Draft letters, documents, presentations
• Collect and analyze information
• Initiate telecommunications
• Provide administrative support for the Executive Committee by distributing meeting notices, minutes, agenda and supporting documents.
• Provide administrative support for the Board of Directors by taking, transcribing, and distributing minutes, agenda, supporting documents and meeting notices.
• Provide administrative support for Advantage Manhattan campaigns and investor relations activities
• Provide administrative support for various Chamber committees.
• Responsible for submitting the Chamber's monthly City report to City of Manhattan
• Assist with invoicing and payment processing.
• Arrange and coordinate meetings and events, to include Mayor's Reception, Past Chair Luncheon,

Staff Retreats, Board Retreat, off-site Board meetings

• Assist with scheduling economic development business visits.
• Stay up to date on Microsoft Word, PowerPoint, Excel and Access programs
• Create visual presentations utilizing PowerPoint
• Utilize membership database for assigned functions, such as retrieving membership data, event registrations, member referrals, etc.
• Maintain Calendar of Events on Visit Manhattan Website
• Maintain and distribute community building construction plans made available to member firms for review
• Assist customers with Certificate of Origins
• Provide a high level of customer service and provide customer satisfaction to guests, members, staff and potential members.
• Utilize Chamber staff/website to inform members & guests of Chamber events in the community
• Provide administrative support as needed
• Serve as back up assistance to the Chamber receptionist by welcoming guests, answering phones and responding to inquiries
• Assist customers with the purchase of Chamber products and services, such as Little Apple Dollars and maps
• Maintain customer confidence and protect operations by keeping information confidential
• Assist Chamber staff with projects when appropriate
• Initiate, authorize and coordinate minor building maintenance and repairs
• Oversee office cleaning and supplies
• Coordinate office supply orders
• Monitor beverage cooler stock and purchase when needed
• Assist with daily closing duties, to include kitchen clean-up
• Meet deadlines and follow through on assignments and commitments
• Good personal relations with others - cooperative, positive attitude, works well with employees and public, respected
• Good role model - trustworthy, dependable, professional appearance and mannerisms
• Logical thinker, make common sense decisions independently
• Establish and execute an individual professional development plan.
• Seek and participate in professional development opportunities

Preferred Requirements

• High school diploma required; some college preferred
• Minimum two years’ experience providing support at the executive level
• Exceptional organizational and communications capabilities required
• Demonstrates strong written and oral communication skills
• Outstanding follow-up skills
• Able to represent the Chamber in a highly professional manner
• Able to identify and resolve problems in a timely manner, gather and analyze information skillfully and maintain confidentiality
• Able to speak clearly and persuasively, and demonstrate group presentation skills
• Strong work ethic and skills to work effectively in fast moving, interdependent team environment
• Able to deal effectively with customers
• Professional appearance
• Knowledge of the community
• Knowledge of standard office practices and procedures
• Ability to handle multiple tasks with tight deadlines while maintaining an excellent customer service attitude
• Mature approach in handling business professionals
• Proficient with computer skills and working knowledge of Microsoft Office products, ability to quickly learn industry related software
• Willing and able to work evenings and weekends based on client and office demands
• Valid Kansas driver’s license and access to personal transportation
• Ability to lift and carry 25 lbs.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (25 lbs.); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Administrative Assistant: 2 years (Preferred)

Work Location: In person

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