iTrip Galveston is creating freedom and flexibility in everyday life through meaningful experiences! We welcome you to join our team!

Our team works together to provide guest-centric property management. If being part of a team that leads with passion and focuses on the guest experience sounds appealing, we will be a great fit for you.

Our clients are property owners & vacationing guests. If you have experience working with this type of client – or within the Hospitality industry - or seek experience in this industry, this role will be a great fit.

You will love it here if you:

• Value Teamwork
• Do it right the first time
• Take initiative and lead by example
• Aim to deliver that little something extra

If the following things sound like something you get, want and have the capacity to do you’ll enjoy coming to work every day:

• Guest Experience Management
• Vendor Management & Communication
• Employee hiring, assessments, and management
• Operations Processes Created & FBA
• Owner Communication
• Leading, Managing, Holding Accountable the Inspectors, Guest Services Managers, and Maintenance team

You’ll be successful here if you value following processes and feel qualified do the following things:

• create, modify and execute the hiring process
• create, modify and execute operational processes

We train our team to help them succeed. In your role you’ll be accountable to hit the following numbers each week.

• guest satisfaction/review
• issue resolution quality & speed
• processes followed by all

If you want to come to work, learn and hit those numbers, you’ll be recognized and rewarded.

We are a company that runs on EOS pure. As a member of this team, you will have a leader who:

• Gives clear directions
• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately
• Takes time to truly understand their role and how they can help the company
• Makes their expectations clear
• Communicates well
• Has effective meetings
• Meets one on one with you quarterly or more often if needed
• Rewards and recognizes your performance

Qualifications:

• Bachelor’s degree in business, hospitality, or 3+ years’ experience in an operations/hospitality management position
• Excellent written, verbal and interpersonal communication skills
• Strong organizational and time management skills
• Ability to self-manage, multi-task and prioritize
• Exceptional attention to detail
• Proficiency in Google Suite

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Galveston, TX: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Hospitality management: 1 year (Required)

Work Location: One location

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