About Air France KLM Cargo

Connecting is our goal and our mission. At Air France KLM Cargo, we are "HERE TO CONNECT" with our customers and our partners.

Our efforts also contribute to worldwide connectivity. With 295 destinations in 110 countries, 3,500 cargo employees and 453 aircraft (i.e. more than one million tonnes of cargo over the last twelve months), Air France KLM Martinair Cargo is not just an operator of one of the largest worldwide freight network; it is a connectivity engine in its own right.

Job Role:
The Operations Manager must ensure Operational integrity by strictly complying with safety and security regulations, following procedures and regulations established in the operational and safety manuals.

In line with Group guidelines and standard of quality, manages activities of local Operations in order to ensure optimal utilization of aircrafts cargo and trucks capacity, contributing to customer satisfaction and maximization of load factor.

The Operations Manager is the representative of Operations in the station and is responsible for maintaining a constant communication with Sales and Distribution, Customer Service, Local Authorities and vendor/handling companies under contract to Cargo and Ground Operations. Responsible for managing his/her team including all HR related aspects.

The Operations Manager will also be responsible for Newark Airport. Travel approximately 25% of the time is expected and at times on short notice.

Organizational Context:
The Operations Manager reports hierarchically to the Regional Operations Manager and functionally to the AODs and RAOM.

The Operations Officers, Operations Agents and Deputy Operations Manager (if applicable) report to the Operations Manager.

The Operations Manager is responsible for managing the contracted vendors of his/her station, the warehouse and Martinair full freighter ramp handling, Load Control and operations support activities (Flight Handling SPLFF), and might participate in some handling duties depending on local settings and scope of service arranged with local handling companies.

Key Responsibilities:

1. Cargo handling

• Guarantee build-up plan instructions for all flights related to his station(s) / his market, based on the final booking list, which should comply with all legal and procedural regulations.
• Provide direct instruction to third parties in the specified loading and buildup
• Initiate and/or control the design and the implementation of local procedures, if local circumstances require so.
• Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and instruction of third party on necessary actions to alleviate or minimize consequences.
• Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.
• Organize and steer if applicable local trucking operations

2. Capacity Management

• Coordinate and optimize flight capacity vs. cargo demand.
• Organize and control last minute changes in cargo demand to optimize flight capacity.

3. Operational Integrity / Procedural Compliance

• Operating carriers( AF KL) have a set of operational procedures which comply with all legal and procedural regulations, taking into account specific local situations as documented in My E-doc.
• Ensure and control local compliance of the operational procedures
• Where local situations require deviation, develop and implement in conjunction with RegionalOperations Manager / Regional Director and / or Area Operations Director’s / RAOM guidelines and procedures.
• Ensure Safety Management systems (SMS) as deployed by the Operating Carrier are used like audits , Station surveys, etc…..
• Ensure station information for Operations as published by various means like Minimaq , Station Information System

4. Quality control and supplier management

• Ensure all shipments are monitored, measured and reported against pre-defined quality standards.
• Organize actions taken on all reported deviations by the specified responsible party. Eg. 1) Monitor staff / GHA and equipment to achieve all quality targets and to execute all working procedures required on a per-shipment and flight level. 2) Take local actions to correct any deviations or discrepancies and report to AODs and Market Managers. 3) Guarantee all tracking/tracing (local) monitoring requests are action and ensure accurate and timely response by third-party handling company. 4) Prepare procedural gap analysis for review meeting with third parties involved 5) Perform as per Minimaq with suppliers (GHA, trucking companies) regular review meetings for analyzing and taking actions against deviations and discrepancies including C2K quality reporting system.

Job-Requirements: knowledge, learned disciplines, experience

• High-school graduate or same level by experience
• Knowledge of Cargo Industry, operational processes, procedures & products
• Knowledge of Cargo booking tools

Job-Requirements: Competencies

• Coaching
• Initiative
• Adaptability
• Business Orientation
• Stress Tolerance
• Technical & professional knowledge

AF-KLM is committed to employing a diverse workforce EOE/M/F/H/V

Job Type: Full-time

Pay: $57,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.