OPERATIONS MANAGER - MAINTENANCE DIVISION Job at Downer Brothers Landscaping, Inc.
Operations Manager - Maintenance Division
Downer Brothers Landscaping, Inc. is a full service landscaping company looking for a passionate, hard working, Operations Manager for our maintenance division. The Operations Manager is tasked with managing the essential business triad — happy customers, happy crews, and happy business. This means ensuring work is completed according to customer goals; work is organized in a manner that sets the crew up for success; and work is accountable to the company budget and metrics. This role reports to the CEO.
Landscape Maintenance, duties include the following:
- Daily scheduling of services with support from our Scheduling Coordinator
- Hiring of divisional staff
- Training and implementation of SOPs to ensure standards are met
- Estimating and upselling for divisional services
- Create detailed work orders for work sold
- Quality control
- Working in the field to train employees and meet scheduling targets
- Troubleshooting and problem solving for efficient divisional operation
- Maintain positive customer relationships
- Establishes and maintains timelines for maintenance services and tracks progress toward goals
- Responsible for procurement of materials for division and re-stocking of inventoried materials
Snow & Ice, duties include the following:
- Responsible for 1-2 commercial snow and ice sites
- Screening/hiring snow and ice staff
- Storm-related call outs for sites managed
- Running storm operations for sites managed
- Site inspections for quality control
- Site planning for efficient operations
- Plowing, salting, post storm clean up
- Paperwork compliance for sites managed
Requirements:
- Passion for the industry and working outside
- 3 years experience account management and/or managing crews
- Organizational skills
- Problem solving
- Communication, both verbal and written
- Estimating (training will be provided, exposure and experience a plus)
- Basic plant , turf, irrigation knowledge
- Machine experience
- Valid Drivers License
Benefits:
- Pay $35.00/hour plus bonus based on net profit
- Health insurance
- SIMPLE Plan with 3% company match
- Paid time off for full time employees
- Holiday pay
- Ongoing education assistance
- Bonus
- Company tablet
- Company phone
- Company truck available
Job Type: Full-time
Pay: $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Experience level:
- 3 years
Schedule:
- Monday to Friday
Work setting:
- In-person
- Office
- Outdoor work
COVID-19 considerations:
We are following and will continue to follow CDC guidance.
Ability to commute/relocate:
- North Andover, MA 01845: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Maintenance: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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