Operations Support Job at Computing Concepts Inc
Top Skills:
- Strong Microsoft Excel and Word skills
- Strong analytical, organizational, and verbal and written communication skills
- Proven ability to work efficiently and accurately under pressure in a fast-paced multi-tasking environment
- Proactive and self-motivated
** Preferred (not required):
- Bachelor's
- Client service experience
Primary Responsibilities
- Daily communication with clients to agree upcoming cash flows
- Investigation and resolution of client fails through various means, including daily interaction with trading desks, sales desks and middle office groups to ensure prompt resolution
- Reconciliation and analysis of aged breaks
- Client and Business Unit relationship management
- Responding to client queries relating to position breaks, corporate action bookings and reporting
- Collaborating with Operational management, sales, and trading desks to diminish risk through escalation and strong communication
- Acting as a process owner and being accountable for all outstanding items
- Developing and improving existing processes and reporting
- Working as part of the global settlements team to assist with development, testing & implementation of internal system changes
Job Types: Full-time, Contract
Pay: $21.33 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Baltimore, MD 21231: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 4 years (Preferred)
- Financial analysis: 2 years (Preferred)
Work Location: Hybrid remote in Baltimore, MD 21231
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