OSP Lineman Job at Heritage Holding

Heritage Holding Spokane Valley, WA

About MiFiber

MiFiber is an Internet services company, originating in the Pacific Northwest and serving both business and residential. Businesses started adopting fiber connectivity before the pandemic. Now, families are learning that with fiber internet, they can build businesses and monetize their creativity and hard work from home. Or they can just comfortably enjoy the most reliable, next generation fast internet. All with the possibility of saving money in the process.

Our vision is to build more fiber internet in underserved communities! We’ve all grown up with different access to the internet, and we know that technology is a necessary component of our families’ futures. So why is it that the small communities must wait for the metropolitan areas first? It is here where the digital divide starts, and our vision begins. Overall, our purpose is to build an internet that everyone trusts.

Now we are investing millions in fiber networks in the Pacific Northwest and partnering with towns and cities to change what communities expect from their Internet service provider. We have already launched Gigabit speed service in Newport WA, Oldtown ID and Priest River ID with many more communities to follow.

Brief Description

Are you ready to be part of an enthusiastic and growing team planning the expansion of fiber Internet service in underserved areas of the Pacific Northwest? As an OSP Lineman, you will lead local network installation, maintenance, troubleshooting and support of network elements and connections required to support MiFiber’s revenue generating networks. May provide support for local fiber installations. Must be comfortable working from heights possibly exceeding 30 feet from a bucket truck and/or ladder. This position will require occasional nights, weekends and holidays if outages occur.

Job Description

Are you ready to be part of an enthusiastic and growing team planning the expansion of fiber Internet service in underserved areas of the Pacific Northwest? As an OSP Lineman, you will lead local network installation, maintenance, troubleshooting and support of network elements and connections required to support MiFiber’s revenue generating networks. Work to provide enterprise-wide tiered support on systems and access network elements and other technologies as needed or acquired. May provide support for local fiber installations.

The role includes:

  • Responsible for plant maintenance at an ongoing basis
  • Operating in parallel with network operations, engineering when necessary, contractors, office scheduler and the Fiber Installation Technician.
  • Install new fiber lines, maintain plant equipment, troubleshoot outages (in collaboration with network monitoring companies (i.e. Truvision), routinely inspect all aspects of the plant
  • Work with management to ensure consistent plant operation.
  • Comfortably operate a bucket truck and work at heights exceeding 30 feet.
  • Provide live hands-on support as needed for engineering staff.
  • Create and own a list of critical spare parts.
  • Maintain clean and proper installation of equipment across your region.
  • Fiber optic splicing, in and outside of central office locations, including cabinets.
  • Ability to climb poles in a safe and efficient manner
  • Know ladder safety
  • Be familiar with working in close proximity to high voltage lines
  • Serve as back-up to local Fiber Installation Technician
  • Be available to work overtime, nights, weekend and holidays
  • Be willing to work in inclement weather both day and night
  • Good communication skills with office staff as well as management
  • Other duties as your manager assigns.

Knowledge, Skills & Abilities

  • Hardware repair – Understanding of repair processes and techniques for OSP infrastructure
  • Troubleshooting skills – Performing tests to identify and fix errors.
  • Physical requirements – Ability to work on your feet most of the day, regularly crawl, crouch, kneel, and lift equipment up to 60lbs into racks
  • Inventory management – Maintain accurate inventory of fiber assets, tools, equipment, networking devices, critical spare parts, cables, etc.
  • Communication skills – Being able to explain complicated technical processes in a simple to understand way to non-technical staff.
  • Power balance and calculations - Ability to calculate rack power load and balance of said load between redundant power distribution units to ensure site reliability is integral to redundancy at the network / equipment.
  • Technical writing skills – Develop standard operating procedures and manuals for environments you are in charge of.
  • On-Call – Must be able to respond to emergency calls 24 hours a day when on-call.
  • Multi-task – Must be able to prioritize and multi-task requests in order of importance and efficiency.
  • Driving – Driving to all locations within your region. Must have a clean driving record.
  • Growth mindset – Must be driven to grow and succeed professionally. Including being self-managed and self-motivated.
  • Serve as back-up to local Fiber Installation Technician

Education

  • Bachelor's degree or equivalent experience preferred
  • 5+ years low voltage and/or high voltage lineman experience preferred
  • Growth mindset – Must be driven to grow and succeed professionally
  • Industry experience in Fiber and or telecommunications

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Spokane Valley, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Cabling: 1 year (Required)

Work Location: One location




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