Outdoor Membership Attendant Job at YMCA of Greater Dayton
Outdoor Membership Attendant
Y at the Heights - Kroger Aquatic Center
Huber Heights, OH
Seasonal/Part-Time Non-Exempt
$10.25-$12.30/Hourly
Position Summary:
Provide excellent guest services at the outdoor aquatic location including but not limited to admissions and special events.
At the YMCA,
We are welcoming: we are open to all. We are a place where you can belong and become.
We are genuine: we value you and embrace your individuality.
We are hopeful: we believe in you and your potential to become a catalyst in the world.
We are nurturing we support you in your journey to develop your full potential.
We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Essential Functions:
- Responsible for cash register operations to include accurately collecting and depositing admission money, issuing season passes and selling concessions. Makes change and issues receipts or admission passes to guests.
- Greets guests and answers questions; responds to inquiries from employees, guests and others and refers, when necessary, to the appropriate staff.
- Oversees lost and found operations.
- Prevents accidents and allows for the enjoyment of all guests through the fair and consistent enforcement of policies, rules, and regulations governing the conduct of individuals using the aquatic facility.
- Assists in the implementation of special events.
- Works cooperatively with Program Director and other staff, to ensure quality of the outdoor aquatic area.
- Is responsible for aspects of the event including appearance, safety, and equipment.
- Possesses working knowledge of child abuse and neglect laws and follows proper reporting procedures.
- Monitors and assists in maintaining the cleanliness of the aquatic facility.
- Provide tours to potential guests upon request.
- Displays excellent telephone skills.
- Proactively solves problems.
- Remains knowledgeable about member information and programs.
- Communicates to direct supervisor any concerns, needed repairs, or incidents that may need follow-up.
- Communicates any suggestions to improve programs and facilities.
Qualifications:
- Must be at least 16 years of age.
- High school diploma or GED preferred.
- Minimum of six months or more of related customer service experience required.
- Must possess an understanding of overall pool operations and protocol.
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