Outreach Coordinator Job at Childrens Home Society of Florida

Childrens Home Society of Florida West Palm Beach, FL 33401

Overview:


Since opening our doors in 1902, CHS became a part of Florida's history.


CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.


Join our team to continue to do good and create history serving Florida's children and families!


The Outreach Coordinator provides outreach services in targeted areas to connect families who lack resources/ information to services provided by the program and its partners. Overall, the Outreach Coordinator contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.


WHY JOIN CHS?

  • Uplifting mission-driven work culture
  • Make an impact in your community and become a part of Florida's history!
  • Growth and professional development opportunities
  • Great benefits package, including generous paid time off and holidays


Primary Job Functions

1. Provide outreach services to families in targeted areas.
  • Conduct a variety of outreach activities and events that are culturally sensitive including door-to-door family contacts, group presentations, networking, and attendance at community events to introduce the program to potential clients.
  • Disseminate information at events/activities to educate families/communities about the long-term benefits of quality early childhood and the programs/services available.
  • Identify members of the applicable service population in the targeted community and motivate them to participate in the early childhood system of care.
  • Develop key community relationships throughout the targeted area in an effort to enhance outreach and increase the number of client referrals.
  • Solicit volunteers through contacts in the community.
  • Participate in parent engagement at local early childhood sites such as pre-K schools, childcare centers, Head Start, and Quality Counts sites to learn about their needs by listening.
  • Complete Triple P (evidence-based Positive Parenting Program) training and certification; implement as directed.
  • Complete form, reports, and required program documentation in an accurate and timely manner.
2. Early Steps Program:
  • Develop social media content to engage potential clients in the Early Steps program.
  • Distribute marketing and referral information to attract clients to Early Steps.
  • Process incoming program referrals and complete intake in a timely manner.
  • Maintain detailed and accurate data entries within our systems and software.
3 . Contribute to a positive, engaging work environment.
  • Develop a strong knowledge base and stay current on job-related issues and trends.
  • Participate actively in departmental meetings, training and education, as well as the quality process.
  • Comply with CHS’s code of conduct, policies, procedures and other obligations.
  • Assist with training other team members and providing back up when necessary.
  • Pick up projects on the fly; perform other duties as assigned from time to time.
  • Demonstrate the CHS Common Bond values in the performance of all job duties.


Job Qualifications

Education, Licenses & Certifications:

  • High School Diploma or GED equivalent, required.
  • For Early Steps Program: Associate’s degree from an accredited university, strongly preferred.
  • Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.

Experience:

  • Two years working with children and families, required.
  • For Early Steps Program: At least six months of data entry within multiple systems, preferred.
  • Bi-lingual English/Spanish or English/Creole, preferred.


Competencies

Knowledge of:
  • Various community county resources and early childhood issues
Skills and Proficiency in:
  • Planning, project management, organization and time management
  • Oral and written communication, including presentation and platform
  • Collaboration, teamwork, consulting, facilitation, coaching and mentoring
  • Computer systems and MS Office, including Word, Excel and Outlook
Ability to:
  • Coordinate networking opportunities for families
  • Work in high-risk neighborhoods
  • Make home visits
  • Remain aware of social, economic, cultural and environmental factors in the resolution of family and personal problems.
  • Interact effectively with children/families from diverse backgrounds
  • Perform at a high level of autonomy, with general supervision.
  • Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
  • Commit to providing high customer satisfaction with positive service delivery results.
  • Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
  • Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
  • Demonstrate the behaviors of our CHS Common Bond Values.
  • Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.

Together, good can be done.



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