About FCHC:

Since 1976, Florida Community Health Centers, Inc. (FCHC) has been a health care leader in Florida. We provide comprehensive primary and specialty health care and patient support services through a network of Centers surrounding Lake Okeechobee and across Florida’s Treasure Coast. Our mission is to ensure that everyone in our communities has access to culturally competent, high-quality health care that they can afford. FCHC has locations in Clewiston, Moore Haven, Okeechobee, Fort Pierce, Port St. Lucie, Stuart, Indiantown, Pahokee and West Palm Beach. FCHC’s Corporate Office is centrally located in West Palm Beach, Florida. FCHC has multiple staff members who speak Spanish and Creole, and translation is available for other languages as needed. FCHC has created a “one-stop shop” for patients–providing Pediatric and Adult Primary Care, Dental, OB/GYN and Women’s Health, Infectious Disease, Behavioral Health, Pharmacy, chronic disease education and care management, referral assistance, benefit enrollment assistance and coordination, and telehealth services. Our patients benefit from a “medical home” model, where they may access our extensive array of health care clinicians and services in an atmosphere where they are treated with respect, care, and concern.

Mission

The Mission of Florida Community Health Centers, Inc. (FCHC) is to provide accessible, cost-effective, high-quality, comprehensive health care to all persons in our communities.

Vision

Florida Community Health Centers, Inc. (FCHC) will maintain strong leadership in, and advocate for, the provision of health care services.

FCHC will foster and promote collaborative relationships and will develop partnerships with local, state, and federal public health service agencies and the community in general, to enhance the quality of delivery systems for comprehensive health care. FCHC will be an employer of choice and will demonstrate excellence with a highly trained staff and governing board.

Values

FCHC values Integrity, Compassion, Commitment to serving others (external and internal to the organization), Innovation, Effectiveness (cost and outcome), Efficiency, being Mission-driven, Commitment to serving others internal to organization and Commitment to Excellence.

**This position is hiring for multiple candidates**

• PC 09-5022-580
• PC 09-5022-583

Role and Responsibilities

• Provide community outreach services to engage target populations and educate about FCHC services.
• Travel and participate in local agency meetings, trainings, and health fairs, as required.
• Retain supply of contraceptives, brochures and other materials necessary for prevention department activities.
• Promote FCHC in the community through speaking engagements at civic meetings, etc.
• Develop and foster networking relationships with community and support resources.
• Provide outreach, education and prevention to individual clients and groups in a wide variety of settings and to all cultural and ethnic groups in a way that will promote behavioral changes.
• Assist the client with their application for Affordable Care, Medicaid, KidCare, prescription assistance programs and with choosing a provider, if necessary.
• Contact new patients referred to FCHC to introduce the health center and schedule appointments, as needed.
• Locate patients and communicate information as needed with appropriate follow up to the proper department within the Center.
• Arrange transportation and refer patients to transportation carriers as needed
• Work with current patient base to make sure physicals, dental examinations, etc. are conducted annually.
• Provide HIV education to members of the community as part of HIV prevention/education outreach.
• Maintain confidentiality regarding patient and/or family in accordance with professional and departmental standards.
• Adheres to ethical and legal standards of practice.
• Perform HIV test on and off-site; this includes administering a rapid test (finger stick), risk assessment, and post-test results counseling precise and complete data collection, timely data input, program evaluation and development, and reporting of results to funders.
• Assist Health Benefits Coordinator with monthly monitoring of approvals for all public health insurance applications.

Qualifications and Education Requirements

• Associate’s Degree, with three years of experience where the major responsibility was in any one of the following categories: public health, community health center, economic services, counseling, investigating, medical billing/collections, and/or processing insurance claims. High School Diploma or its equivalent with five years of experience, in the above mentioned categories may be substituted for the required education.
• HIV rapid testing experience or willingness to train and become certified to HIV rapid test
• Clinical experience a plus
• Medical Assistant a plus
• Valid Florida Driver’s License and has reliable/accessible transportation.
• Bilingual Spanish/English
• Must have knowledge of community resources.
• Must complete required CMS Certified Application Counselor (CAC) Training and receive passing score.
• Must maintain Certification as CAC, as a condition of employment.
• HIV 501

Skills and abilities

• Must exemplify a professional demeanor.
• Possess empathy with the target population and must be culturally sensitive to all racial/ethnic groups.
• Ability to communicate effectively verbally and in writing in English.
• Ability to establish and maintain effective working relationships with others.
• Must be a self-starter.
• Ability to work independent of constant supervision.
• Ability to prepare and maintain records and reports.
• Bilingual (Spanish/English) speaking a plus.
• Must be prepared to report suspected child or elderly abuse as well as suspected fraud to the appropriate authorities.
• Be computer literate.
• Be able to work with clients who may be unable to read, write and are unable to operate a computer.
• Must be able to prioritize work, and be flexible to changes at any moment.
• Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly in lift, carry, push, pull, or otherwise move objects, including the human body.

All qualified candidates must be able to perform the essential functions of this position. This job description is not intended to be all-inclusive. FCHC reserves the right to modify or change the essential functions of this position based on reasonable related business necessity as assigned by your supervisor.

**This job description does not constitute a written or implied contract of employment**.

Position Summary: The Outreach & Education Coordinator is an essential role within Florida Community Health Centers, Inc.
(FCHC). This position will assist in the planning and implementation of outreach strategies. At the heart of our organization is the strong desire to help communities afford high quality healthcare ‐ the Outreach & Education Coordinator is key to us accomplishing this mission. This position requires an ability to engage and educate communities and a strong ability in building relationships. The Outreach & Education Coordinator must also have strong organization skills, a desire to help people and must possess a welcoming personality. This role reports to the Outreach & Enrollment Administrator.

Role and Responsibilities:

• Provide community outreach services to engage target populations and educate about FCHC services.
• Travel and participate in local agency meetings, trainings, and health fairs, as required.
• Retain supply of contraceptives, brochures and other materials necessary for prevention department activities.
• Promote FCHC in the community through speaking engagements at civic meetings, etc.
• Develop and foster networking relationships with community and support resources.
• Provide outreach, education and prevention to individual clients and groups in a wide variety of settings and to all cultural and ethnic groups in a way that will promote behavioral changes.
• Assist the client with their application for Affordable Care, Medicaid, KidCare, prescription assistance programs and with choosing a provider, if necessary.
• Contact new patients referred to FCHC to introduce the health center and schedule appointments, as needed.
• Locate patients and communicate information as needed with appropriate follow up to the proper department within the Center.
• Arrange transportation and refer patients to transportation carriers as needed
• Work with current patient base to make sure physicals, dental examinations, etc. are conducted annually.
• Provide HIV education to members of the community as part of HIV prevention/education outreach.
• Maintain confidentiality regarding patient and/or family in accordance with professional and departmental standards.
• Adheres to ethical and legal standards of practice.
• Perform HIV test on and off‐site; this includes administering a rapid test (finger stick), risk assessment, and post‐test results counseling
• Precise and complete data collection, timely data input, program evaluation and development, and reporting of results to funders.
• Assist Health Benefits Coordinator with monthly monitoring of approvals for all public health insurance applications.

Qualifications and Education Requirements:

• Associate’s Degree, with three years of experience where the major responsibility was in any one of the following categories: public health, community health center, economic services, counseling, investigating, medical billing/collections, and/or processing insurance claims. High School Diploma or its equivalent with five years of experience, in the above mentioned categories may be substituted for the required education.
• HIV rapid testing experience or willingness to train and become certified to HIV rapid test
• Clinical experience a plus
• Medical Assistant a plus
• Valid Florida Driver’s License and has reliable/accessible transportation.
• Bilingual Spanish/English
• Must have knowledge of community resources.

Training/Certifications(can be gained post hire):

• HIV 501
• Certification as CAC

Skills and Abilities:

• Must exemplify a professional demeanor.
• Possess empathy with the target population and must be culturally sensitive to all

racial/ethnic groups.

• Ability to communicate effectively verbally and in writing in English.
• Ability to establish and maintain effective working relationships with others.
• Must be a self‐starter.
• Ability to work independent of constant supervision.
• Ability to prepare and maintain records and reports.
• Bilingual (Spanish/English) speaking a plus.
• Must be prepared to report suspected child or elderly abuse as well as suspected fraud to

the appropriate authorities.

• Be computer literate.
• Be able to work with clients who may be unable to read, write and are unable to operate a computer.
• Must be able to prioritize work, and be flexible to changes at any moment.
• Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly in lift, carry, push, pull, or otherwise move objects, including the human body.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Moore Haven, FL 33471: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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