Job Overview: Greet and welcome guests, assist, and provide directions and information to guests and visitors. Register guests, manage reservations and provide information about rooms, rates and the property and amenities. Coordinate all guest requests for special arrangements or services, courteously and efficiently. Escort V.I.P.’s to assigned guest rooms, informing guests of services, features and room amenities. Attend to immediate needs of guests upon arrival and follow through throughout stay. Check Front Office accounting records for accuracy and, daily, summarize and compile information for the hotel's financial records.

Essential:

1) Ability to enforce hotel’s standards, policies and procedures with Bell/Valet staff.

2) Ability to input and access data in computer.

3) Ability to focus attention on guest needs, remaining calm and courteous.

4) Ability to promote positive relations with all individuals who approach the Front Desk and by telephone

5) Ability to think clearly, quickly, maintain concentration and make concise decisions.

6) Ability to prioritize, organize and follow up.

7) Ability to focus attention on details.

8) Ability to maintain confidentiality of all guest information and pertinent hotel information.

9) Ability to ensure security of guest room access.

10) Ability to work well under pressure of coordinating guest requests at any given time.

11) Ability to perform job functions with minimal supervision.

12) Ability to exert physical effort in assisting with amenities or transporting items.

13) Ability to work cohesively with other departments and co-workers as part of a team.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Palm Beach, FL 33480: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Required)

Work Location: One location

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