Sleep Specialist

Looking for a job to get you out of bed? As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Casper’s offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good night’s sleep.

Nuts and Bolts:

This is an hourly role based in our X store. You must be available to work at minimum 3 days a week with weekend availability. When you’re not catching zzz’s, this is what you’ll do

● Provide exceptional service to every person that walks through our doors

● Follow up with customers through clienteling and e-mail correspondence

● Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products

● Maintain the highest level of product knowledge and expertise

● Maintain the visual integrity of the space

● Create and process in-store sales

● Process and receive inventory replenishments

● Assist with setting up and executing community programs and events

● Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience Our dream candidate is...

● Excellent communicator with a passion for people

● Strong written and oral communication skills

● Effective and expedient problem-solver with a meticulous attention to detail

● Passion for Casper's core mission and values

● Positive attitude and feels there is no task too small

● Self-starter; entrepreneurial disposition

● Eager to be at the frontline of a fast-paced and growing brand

● Must understand and appreciate experiential retail

● Ability to lift 50 lbs.

● Mac and Google suite proficiency is a plus

Job Type: Part-time

Salary: $14.00 - $15.00 per hour

Benefits:

• Employee discount
• Paid training

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Spring, TX 77380: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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